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- Tasks: Coordinate daily schedules for over 35 drivers and manage job allocations.
- Company: Join a dynamic logistics company known for exceptional service delivery.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Be part of a fast-paced team that values efficiency and customer satisfaction.
- Qualifications: Previous experience in transport logistics is essential; strong communication skills are a plus.
- Other info: Opportunity to operate forklift trucks and collaborate across departments.
The predicted salary is between 36000 - 60000 £ per year.
To support the smooth and efficient allocation of transport work by coordinating the daily schedules of over 35 drivers. The Transport Control team handles over 200 incoming calls daily and manages 800-1,100 job allocations, ensuring timely collections and exceptional service delivery to internal and external stakeholders.
Key Responsibilities
- Allocate regular and ad-hoc collections to drivers and contractors
- Manage route allocation and driver schedules to ensure full coverage, including during sickness or holidays
- Monitor and account for all previously allocated work using internal and third-party systems
- Liaise with drivers, customers, and internal departments to ensure jobs are completed accurately and on time
- Provide customers with waybills, courier bags, and mailbags as required
- Sign for incoming packages and notify recipients promptly
- Operate forklift trucks (FLT) for loading/unloading vans and lorries
- Collaborate with Customer Services, Sales, Logistics, and Operations to resolve customer issues and queries
- Maintain accurate records of job allocation and status updates
Person Specification
Essential: Previous experience in a similar transport role.
TRANSPORT CONTROLLER LOGISTICS employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TRANSPORT CONTROLLER LOGISTICS
✨Tip Number 1
Familiarise yourself with logistics software and systems commonly used in transport control. Being knowledgeable about these tools can give you an edge during interviews, as it shows you're ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in handling calls and liaising with various stakeholders. Practising how to convey information clearly and effectively will help you stand out in a role that requires constant interaction.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing examples of how you've successfully managed scheduling conflicts or resolved customer issues in the past. This will show us that you can handle the fast-paced environment of transport logistics.
✨Tip Number 4
Research our company culture and values to align your responses during the interview. Showing that you understand and resonate with our mission will make a positive impression and increase your chances of landing the job.
We think you need these skills to ace TRANSPORT CONTROLLER LOGISTICS
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight relevant experience in transport coordination and logistics.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved managing schedules, liaising with drivers or customers, and handling logistics operations. Use specific examples to demonstrate your skills.
Showcase Communication Skills: Since the role involves a lot of communication with drivers and stakeholders, make sure to illustrate your strong communication skills in your application. Mention any experience you have in customer service or team collaboration.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Click To Hired
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Transport Controller in logistics. Familiarise yourself with the daily tasks, such as managing driver schedules and handling job allocations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think of examples from your past experience where you've successfully managed schedules or resolved conflicts. This will showcase your practical skills and readiness for the role.
✨Highlight Your Communication Skills
As a Transport Controller, you'll be liaising with drivers, customers, and various departments. Be prepared to discuss how you effectively communicate and collaborate with others. Share specific instances where your communication skills led to successful outcomes.
✨Showcase Your Attention to Detail
In logistics, accuracy is crucial. Be ready to explain how you maintain accurate records and monitor job allocations. Providing examples of how you've ensured precision in your previous roles will demonstrate your suitability for this position.
