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- Tasks: Lead a team of 10, manage complaints, and oversee daily operations.
- Company: Join a dynamic company focused on excellence in block management.
- Benefits: Enjoy a supportive work environment with opportunities for training and development.
- Why this job: Make a real impact by improving standards and leading a motivated team.
- Qualifications: Experience in leasehold management and familiarity with RICS and TPI standards required.
- Other info: Ideal for confident leaders who thrive under pressure and enjoy teamwork.
The predicted salary is between 36000 - 60000 £ per year.
If you\’re confident in leading people and sorting out problems without fuss, this could be a good fit. You\’ll be the one keeping things ticking, smoothing out complaints, and spotting ways to raise the bar across the board. No drama, just proper oversight and clear direction. You\’ll be: Running the day-to-day for a team of 10 across all levels, including regular 1:1s and performance reviews Handling complaints that get escalated and checking in with clients to make sure standards are being met Approving budgets, reviewing service levels, and producing simple reports with your team Supporting development, training, and performance so people know where they stand and how to improve This is for someone who already knows the leasehold world and is comfortable working to RICS and TPI standards. If you can keep calm under pressure, work without needing hand-holding, and actually want to get stuck in with people, you\’ll fit in well….
Team Leader - Block Management employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Block Management
✨Tip Number 1
Familiarise yourself with the latest RICS and TPI standards. Being well-versed in these guidelines will not only boost your confidence but also demonstrate your commitment to maintaining high standards in block management.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Think about specific situations where you resolved conflicts or improved team performance, as these will resonate well during discussions.
✨Tip Number 3
Network with professionals in the leasehold sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Team Leader position at StudySmarter.
✨Tip Number 4
Prepare to discuss your approach to handling complaints and client interactions. Having a clear strategy for maintaining client satisfaction and resolving issues will show that you're proactive and capable of managing the responsibilities of this role.
We think you need these skills to ace Team Leader - Block Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and problem-solving skills. Include specific examples of how you've managed teams, handled complaints, and improved service levels in previous roles.
Craft a Strong Cover Letter: In your cover letter, emphasise your familiarity with the leasehold sector and your ability to work to RICS and TPI standards. Share anecdotes that demonstrate your calmness under pressure and your proactive approach to team management.
Showcase Relevant Skills: Clearly outline your skills related to performance reviews, budget approvals, and report production. Use bullet points for easy readability and ensure you connect these skills to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Team Leader role.
How to prepare for a job interview at Click To Hired
✨Show Your Leadership Skills
Be prepared to discuss your previous experience in leading teams. Share specific examples of how you've successfully managed a team, handled conflicts, and motivated individuals to achieve their best.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've resolved complaints or issues effectively. Highlight your approach to problem-solving and how you ensure that standards are met while keeping clients satisfied.
✨Familiarise Yourself with RICS and TPI Standards
Since the role requires knowledge of leasehold management and relevant standards, brush up on RICS and TPI guidelines. Be ready to discuss how you’ve applied these standards in your previous roles.
✨Prepare for Performance Management Questions
Expect questions about conducting performance reviews and supporting team development. Have examples ready that showcase your ability to provide constructive feedback and facilitate training.
