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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maximise sales.
- Company: H. Samuel is a renowned jewellery retailer known for its unique products and customer focus.
- Benefits: Enjoy a flexible part-time schedule and a casual dress code that celebrates individuality.
- Why this job: Join a vibrant team where your personality shines and product knowledge makes a difference.
- Qualifications: Retail or customer service experience is essential; strong communication skills are a must.
- Other info: Embrace your style with our business casual dress code, showcasing your tattoos and piercings.
The predicted salary is between 12000 - 18000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features.
Supervisor - H. Samuel - Permanent - Part Time employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - H. Samuel - Permanent - Part Time
✨Tip Number 1
Familiarise yourself with the products H. Samuel offers. Knowing the details about jewellery, watches, and their unique features will help you stand out during the interview. Show your passion for the products and how you can share that knowledge with customers.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer or helped a team member. This will showcase your ability to lead and inspire others in a retail environment.
✨Tip Number 3
Emphasise your personality during the interview. H. Samuel values individuality, so don’t be afraid to express your style and how it aligns with the brand. This will show that you understand their culture and are a good fit for the team.
✨Tip Number 4
Prepare to discuss how you would coach new team members. Think about your approach to training and developing others, as this is a key part of the Supervisor role. Highlight any previous experience you have in mentoring or leading a team.
We think you need these skills to ace Supervisor - H. Samuel - Permanent - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what H. Samuel is looking for in a Supervisor. Highlight your relevant experience in retail and customer service, and think about how you can demonstrate your product knowledge.
Tailor Your CV: Make sure your CV reflects your retail experience and any specific achievements in customer service. Use keywords from the job description to show that you are a perfect fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for jewellery retail. Mention your ability to coach team members and your approach to providing excellent customer service, as these are key aspects of the role.
Showcase Your Unique Style: Since H. Samuel values individuality, consider incorporating your personal style into your application. This could be through the design of your CV or the way you express your personality in your cover letter.
How to prepare for a job interview at Click To Hired
✨Showcase Your Product Knowledge
Make sure to brush up on the products H. Samuel offers, especially the unique features of jewellery and watches. Being able to discuss where gems come from or how a watch functions will impress your interviewers and demonstrate your passion for the role.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to meet customer needs, as this aligns with the company's focus on amazing customer experiences.
✨Embrace Your Unique Style
Since H. Samuel encourages individuality, don’t hesitate to express your personal style during the interview. Wear something that reflects your personality while still adhering to the business casual dress code, as this will show that you understand and appreciate the company culture.
✨Prepare for Team Coaching Questions
As a Supervisor, you'll be expected to coach new team members. Think of examples where you've mentored or trained others in the past. Be ready to discuss your approach to helping others develop their skills and product knowledge.
