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- Tasks: Shape and manage complex IT Service Management strategies in a high-stakes environment.
- Company: Join a leading client in the Defence & Security sector, making a real impact.
- Benefits: Enjoy flexible work options with some remote opportunities and a dynamic team culture.
- Why this job: Be part of a crucial mission, enhancing your skills in a respected organisation.
- Qualifications: Experience in IT Service Management and relevant certifications like ITIL V4 required.
- Other info: Must hold sole UK nationality and SC clearance; contract role based at MOD Corsham.
The predicted salary is between 48000 - 72000 £ per year.
Our client, a leader within the Defence & Security sector, is currently seeking a Service Management Architect on a contract basis to join their team. The role is located at MOD Corsham with some opportunities to work from home. This is an exciting opportunity to shape and manage complex IT Service Management strategies within a high-stakes environment.Key Responsibilities:Developing and managing a complex IT Service Management strategy and associated organisational structureConducting business analysis, including requirements and change managementReshaping the Service Management team and rationalising two services into one cohesive teamWorking out the procurement model and writing the procurement strategyConducting strategic business analysis to support decision-makingJob Requirements:Experience in IT Service Management, particularly within the Defence Digital and ideally Interoperability ServicesProficiency with VisioITIL V4 certificationProject management experience with qualifications in PRINCE2 and/or APMPKnowledge of conducting business analysis, requirements gathering, and change managementMust hold sole UK nationalitySC clearance is requiredAdditional Information:Inside IR35Location: MOD Corsham with some work-from-home flexibility</u…
Service Management Architect employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Management Architect
✨Tip Number 1
Familiarise yourself with the specific IT Service Management frameworks and methodologies relevant to the Defence sector. Understanding how these frameworks apply in high-stakes environments will give you an edge during discussions.
✨Tip Number 2
Network with professionals already working in Defence & Security, particularly those involved in IT Service Management. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on current trends and challenges within Defence Digital and Interoperability Services. Being knowledgeable about recent developments will help you demonstrate your expertise and commitment during interviews.
✨Tip Number 4
Prepare to discuss your experience with business analysis and change management in detail. Be ready to share specific examples of how you've successfully managed similar processes in past roles.
We think you need these skills to ace Service Management Architect
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Service Management Architect position. Understand the key responsibilities and requirements, especially the emphasis on IT Service Management within the Defence sector.
Tailor Your CV: Customise your CV to highlight relevant experience in IT Service Management, particularly any work related to Defence Digital or Interoperability Services. Make sure to include your ITIL V4 certification and project management qualifications like PRINCE2 or APMP.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the responsibilities outlined in the job description. Emphasise your ability to develop and manage complex strategies and your experience with business analysis and change management.
Proofread and Submit: Before submitting your application, proofread all documents for clarity and correctness. Ensure that your application is complete and that you have included all necessary information, such as your SC clearance status and UK nationality.
How to prepare for a job interview at Click To Hired
✨Understand the Defence & Security Sector
Familiarise yourself with the specific challenges and requirements of the Defence & Security sector. Research recent developments and how they impact IT Service Management to demonstrate your knowledge during the interview.
✨Showcase Your ITIL V4 Knowledge
Be prepared to discuss your ITIL V4 certification in detail. Highlight how you've applied ITIL principles in previous roles, particularly in complex environments, to illustrate your expertise in Service Management.
✨Prepare for Business Analysis Questions
Expect questions related to business analysis, requirements gathering, and change management. Prepare examples from your past experiences that showcase your ability to conduct strategic analysis and support decision-making.
✨Discuss Team Restructuring Experience
Since the role involves reshaping the Service Management team, be ready to talk about any relevant experience you have in team restructuring or rationalising services. Provide concrete examples of how you successfully managed such changes.
