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- Tasks: Join our Anti-Social Behaviour Team as a Senior Caseworker, making a real difference daily.
- Company: Victim Support is dedicated to helping those in need and driving positive change.
- Benefits: Enjoy flexible working, 28+ days leave, birthday off, and various discounts.
- Why this job: Be part of a supportive culture focused on customer care and social impact.
- Qualifications: Resilience, adaptability, and a passion for customer service are essential.
- Other info: Opportunities for ongoing training and career progression await you!
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Senior Caseworker to join the Anti-Social Behaviour Team, working 30 hours a week.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care? If yes, then we would love to hear from you.
What we offer:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday and options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, gym, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme and season ticket loans
- Ongoing training and support with opportunities for career development and progression
About the role:
Senior Caseworker employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Caseworker
✨Tip Number 1
Familiarise yourself with the key issues surrounding anti-social behaviour. Understanding the challenges faced by victims and the strategies used to address these issues will demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the field of social work or community support. Attend relevant workshops or seminars to connect with others who can provide insights or even referrals to opportunities within organisations like Victim Support.
✨Tip Number 3
Prepare examples from your past experiences that showcase your resilience and adaptability. Be ready to discuss specific situations where you effectively handled challenging cases or provided exceptional customer service.
✨Tip Number 4
Research Victim Support’s values and mission. Tailor your conversations and responses to align with their goals, showing that you are not only a fit for the role but also passionate about their cause.
We think you need these skills to ace Senior Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Senior Caseworker position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference and your adaptability in challenging situations. Use specific examples from your past experiences to demonstrate your customer service focus and resilience.
Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work related to anti-social behaviour or support services. Include quantifiable achievements that illustrate your impact in similar positions.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Click To Hired
✨Show Your Passion for Making a Difference
As a Senior Caseworker, your role is all about making a positive impact. Be prepared to share specific examples of how you've contributed to change in previous roles, and express your genuine desire to help those in need.
✨Demonstrate Resilience and Adaptability
The job requires resilience and the ability to adapt to changing situations. Think of scenarios where you faced challenges and how you overcame them. Highlight your problem-solving skills and flexibility during the interview.
✨Focus on Customer Service Excellence
Customer service is key in this role. Prepare to discuss your approach to providing excellent service, including how you handle difficult situations and ensure that clients feel supported and valued.
✨Research Victim Support's Values and Benefits
Familiarise yourself with Victim Support's mission and values, as well as the benefits they offer. This will not only show your interest in the organisation but also help you align your answers with their core principles during the interview.
