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- Tasks: Lead and enhance our savings operations while ensuring top-notch customer service.
- Company: Join Recognise Bank, a forward-thinking bank dedicated to supporting SMEs since 2017.
- Benefits: Enjoy flexible working options and a supportive team culture.
- Why this job: Be part of a mission-driven bank that values innovation and customer satisfaction.
- Qualifications: Experience in operations management and a passion for customer service are essential.
- Other info: Opportunity to shape the future of banking for SMEs in the UK.
The predicted salary is between 43200 - 72000 £ per year.
Hello, We are Recognise Bank. Our vision is to become the UK’s leading business bank, providing tailored lending and savings solutions designed to meet the unique needs of modern SMEs. Founded in 2017 by experienced business owners, Recognise Bank was born out of a shared frustration with the traditional banking industry’s lack of understanding, flexibility, and certainty for small and medium-sized businesses. We believed there was a better way to serve the SME community—and we set out to create it. In 2021, we received our banking licence and quickly built a strong community of loyal business customers, supported by our dedicated, diverse, and expert team. At Recognise Bank, our customers are at the heart of everything we do. We offer a range of flexible lending solutions and secure, FSCS-protected savings accounts with competitive interest rates, empowering businesses to thrive with confidence.
About the role As the Savings Operations Manager, you will be at the forefront of shaping and driving the strategy behind our business and retail deposit operations. Your main focus will be ensuring operational excellence, overseeing third-party suppliers, and delivering outstanding customer service across every step of the customer journey.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Savings Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in savings operations and SME banking. Understanding the unique challenges faced by SMEs will help you demonstrate your knowledge during interviews and show how you can contribute to Recognise Bank's mission.
✨Tip Number 2
Network with professionals in the banking and finance sector, especially those who have experience in savings operations. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational excellence in previous roles. Highlighting your achievements in improving processes or enhancing customer service will make you stand out as a candidate who can deliver results.
✨Tip Number 4
Research Recognise Bank’s values and culture thoroughly. Tailoring your conversation to align with their commitment to customer-centric solutions will show that you're not just looking for any job, but that you're genuinely interested in contributing to their vision.
We think you need these skills to ace Savings Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Savings Operations Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management, customer service, and any specific achievements in the banking or finance sector. Use bullet points for clarity and impact.
Write a Tailored Cover Letter: Your cover letter should reflect your understanding of Recognise Bank's mission and values. Explain why you are passionate about working with SMEs and how your skills can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Click To Hired
✨Understand the Company’s Vision
Before your interview, make sure you’re familiar with Recognise Bank's mission to support SMEs. This will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Operational Excellence
As a Savings Operations Manager, you'll need to highlight your experience in managing operations effectively. Prepare specific examples of how you've improved processes or enhanced customer service in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you successfully managed third-party suppliers or resolved customer issues, and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the future direction of the savings operations or how they measure success in customer satisfaction. This shows your enthusiasm and strategic thinking.
