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For Companies At a Glance
- Tasks: Lead the implementation and optimisation of Salesforce Field Service across various business units.
- Company: Join a leading end user company known for its innovative product solutions.
- Benefits: Enjoy remote work flexibility with occasional travel to London and a permanent position.
- Why this job: Shape the future of field service delivery while collaborating with diverse teams.
- Qualifications: Experience with Salesforce Field Service and strong problem-solving skills are essential.
- Other info: This role offers a chance to make a significant impact post-acquisition.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote (must be UK based, occasional London onsite travel as required)
Type: Permanent
About the Role
An exciting opportunity has arisen with a leading end user (product) company for an experienced Salesforce Field Service (FSL) Specialist. Following recent strategic acquisitions, this role is critical in leading the rollout and ongoing optimisation of Salesforce Field Service across multiple business units within a wider group.
In this hands-on position, you'll have ownership of the platform from implementation through continuous improvement, shaping the future of field service delivery and working closely with internal stakeholders to align solutions with real operational needs.
Key Responsibilities
- Deliver end-to-end implementations of Salesforce Field Service across multiple business units.
- Configure and optimise scheduling policies, service objectives, resource management, and shift patterns.
- Support Dispatcher Console configuration and service appointment lifecycle management.
- Deploy and customise the Field Service mobile app (including offline capabilities) to support field technicians.
- Manage inventory tracking, returns, and mobile workforce logistics.
Salesforce Field Service Consultant employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Field Service Consultant
✨Tip Number 1
Familiarise yourself with Salesforce Field Service Lightning (FSL) features and functionalities. Understanding the platform inside out will not only boost your confidence but also allow you to discuss specific use cases and improvements during interviews.
✨Tip Number 2
Network with current Salesforce professionals, especially those working in field service roles. Engaging with them on platforms like LinkedIn can provide insights into the latest trends and challenges in the industry, which you can reference in conversations with us.
✨Tip Number 3
Prepare to discuss your experience with end-to-end implementations of Salesforce solutions. Be ready to share specific examples of how you've optimised processes or improved service delivery in previous roles, as this will demonstrate your hands-on expertise.
✨Tip Number 4
Stay updated on the latest Salesforce updates and best practices, particularly around field service management. Showing that you're proactive about learning and adapting to new features will impress us and highlight your commitment to continuous improvement.
We think you need these skills to ace Salesforce Field Service Consultant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Salesforce Field Service Consultant position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience with Salesforce Field Service implementations. Provide specific examples of projects you've worked on, focusing on your role in configuration, optimisation, and stakeholder collaboration.
Showcase Technical Skills: Make sure to detail your technical skills related to Salesforce, especially in areas like scheduling policies, resource management, and mobile app deployment. Mention any certifications or training you have completed that are relevant to the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Explain why you are a good fit and how you can contribute to the ongoing optimisation of Salesforce Field Service.
How to prepare for a job interview at Click To Hired
✨Know Your Salesforce Inside Out
Make sure you have a solid understanding of Salesforce Field Service features and functionalities. Be prepared to discuss your previous experiences with implementations and how you've optimised scheduling policies or resource management in past roles.
✨Showcase Your Problem-Solving Skills
This role involves continuous improvement and addressing operational needs. Prepare examples of challenges you've faced in previous positions and how you successfully resolved them, particularly in relation to field service delivery.
✨Understand the Business Context
Research the company and its recent strategic acquisitions. Understanding their business model and how Salesforce Field Service can enhance their operations will demonstrate your genuine interest and help you align your answers with their goals.
✨Prepare Questions for the Interviewers
Having insightful questions ready shows your enthusiasm for the role. Ask about their current challenges with field service delivery or how they envision the future of the platform within the company. This will also give you a chance to assess if the company is the right fit for you.
