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- Tasks: Ensure safety, respond to emergencies, and provide excellent customer service during night shifts.
- Company: Join a friendly team dedicated to enriching student lives in a supportive environment.
- Benefits: Enjoy competitive salary, bonuses, and the chance to make a real impact.
- Why this job: Experience diverse challenges each night while making meaningful connections with students.
- Qualifications: Strong communication skills and ability to stay calm under pressure are essential.
- Other info: Work 34 hours per week with flexible shift patterns.
The predicted salary is between 25004 - 26522 £ per year.
Location: DURHAM
Hours and Rota: 34 hours per week. Safety Team Members work 4 night shifts out of 7 between the hours of 10pm and 7am. Shift pattern variations may apply.
Salary: £25,004 - £26,521.60 per annum (depending on experience), plus bonus and benefits.
The role:
Join us and be part of our friendly team. Your top priorities will be ensuring the safety of our students and employees, whilst delivering excellent customer service. From responding to emergencies, handling disputes and making our students feel at home, no two nights will be the same! As a Safety Team Member you will have the opportunity to make a real impact at work, enriching lives with meaningful interactions.
What you’ll be doing as a Safety Team Member:
- Patrolling multiple properties to keep our students and employees safe
- Acting as the first response to incidents and emergencies
- Helping students who are locked out of their rooms
- Providing outstanding customer service to our students
- Reporting on incidents electronically
What we’re looking for in you:
- Excellent communication and listening skills
- Calm under pressure, approachable and fair
- Confident working alone and comfortable with responsibility
Safety Team Member Nights employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety Team Member Nights
✨Tip Number 1
Familiarise yourself with the specific safety protocols and emergency procedures relevant to the role. Understanding these will not only help you during the interview but also demonstrate your commitment to ensuring safety.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will highlight your ability to remain calm under pressure, which is crucial for a Safety Team Member.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding night shifts. Emphasising your willingness to adapt to varying shift patterns can set you apart from other candidates.
We think you need these skills to ace Safety Team Member Nights
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Safety Team Member. Highlight key skills such as communication, calmness under pressure, and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous roles in safety, security, or customer service, and include specific examples of how you've handled emergencies or provided excellent service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for ensuring safety and your ability to connect with students. Mention why you want to work nights and how your skills make you a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Click To Hired
✨Show Your Communication Skills
As a Safety Team Member, excellent communication is key. During the interview, demonstrate your ability to listen actively and respond clearly. Share examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Highlight Your Problem-Solving Abilities
This role involves responding to emergencies and handling disputes. Be prepared to discuss specific instances where you've successfully resolved conflicts or dealt with unexpected challenges. This will showcase your calmness under pressure and your approach to problem-solving.
✨Emphasise Customer Service Experience
Since delivering outstanding customer service is a priority, make sure to highlight any relevant experience you have. Talk about how you've gone above and beyond to assist others, particularly in a safety or support context, to show that you understand the importance of making students feel at home.
✨Demonstrate Your Commitment to Safety
The role is all about ensuring safety. Discuss your understanding of safety protocols and your commitment to maintaining a secure environment. If you have any certifications or training related to safety, be sure to mention them as they can set you apart from other candidates.
