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- Tasks: Lead the Resident Engagement Strategy and design inclusive initiatives for community engagement.
- Company: Join a leading social housing provider committed to empowering residents and fostering inclusion.
- Benefits: Enjoy flexible part-time hours and the chance to make a real impact in your community.
- Why this job: Be at the forefront of community-building and help shape a supportive environment for all residents.
- Qualifications: No specific qualifications required; passion for community engagement is key!
- Other info: This role is perfect for those looking to gain experience in customer service and social impact.
The predicted salary is between 16362 - 16362 £ per year.
Morgan Hunt is partnering with a leading social housing provider, seeking a talented Resident Engagement Officer to join their Customer Services team. The Resident Engagement Officer will lead the delivery of the organisations Resident Engagement Strategy, ensuring residents, particularly those from migrant and refugee backgrounds are at the centre of service design, decision-making, and community-building. This role empowers residents to influence improvements, foster inclusion, and help shape a thriving, supportive environment.
By championing meaningful engagement across the organisation, the officer will build trust, improve transparency, and strengthen collaboration between residents. Their work will not only boost satisfaction but also generate valuable insights to guide service design, advocacy, and the organisations continued growth as a trusted, responsive housing provider.
Key Responsibilities- Lead and evolve the Resident Engagement Strategy in line with the organisations Corporate Plan and regulatory standards.
- Design accessible, inclusive initiatives to engage residents.
Resident Engagement Officer employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Engagement Officer
✨Tip Number 1
Familiarise yourself with the current Resident Engagement Strategy of the organisation. Understanding their goals and initiatives will help you demonstrate your alignment with their mission during any discussions.
✨Tip Number 2
Network with professionals in the social housing sector, especially those involved in resident engagement. Attend relevant events or join online forums to gain insights and make connections that could support your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully engaged with diverse communities in the past. Highlighting your experience with migrant and refugee backgrounds will show your capability to fulfil the role's requirements.
✨Tip Number 4
Research the organisation’s recent projects and community initiatives. Being able to reference these in conversation will demonstrate your genuine interest and commitment to their work, making you a more appealing candidate.
We think you need these skills to ace Resident Engagement Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Resident Engagement Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for resident engagement and community-building. Use specific examples from your past experiences to demonstrate your ability to lead initiatives and foster inclusion, particularly for migrant and refugee backgrounds.
Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work related to community engagement, customer service, or social housing. Be sure to include measurable achievements that reflect your impact in these areas.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Click To Hired
✨Understand the Resident Engagement Strategy
Familiarise yourself with the organisation's current Resident Engagement Strategy. Be prepared to discuss how you can contribute to its evolution and implementation, especially in relation to engaging residents from diverse backgrounds.
✨Showcase Your Communication Skills
As a Resident Engagement Officer, strong communication is key. Prepare examples of how you've effectively communicated with diverse groups in the past, and be ready to demonstrate your ability to foster inclusion and build trust.
✨Highlight Your Community Involvement
Discuss any previous experience you have in community engagement or social housing. Share specific initiatives you've led or participated in that align with the role's focus on empowering residents and fostering a supportive environment.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the organisation's goals and challenges regarding resident engagement. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values.
