At a Glance
- Tasks: Help customers by recovering vehicles after breakdowns or accidents, often in challenging conditions.
- Company: Join Westbourne, the largest independent roadside breakdown specialist in Southern England.
- Benefits: Enjoy comprehensive training, flexible shifts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing valuable skills in a dynamic role.
- Qualifications: Must have at least three years of driving experience; technical background is a plus but not required.
- Other info: Be prepared to work outdoors in all weather conditions and undergo CRB checks.
The predicted salary is between 20000 - 30000 £ per year.
We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs.
You will need to enjoy working with customers and be able to demonstrate a positive can-do attitude and at times tolerance, sympathy and understanding.
A minimum of three years driving experience is required. A technical background is an advantage but not essential as full training will be provided. All candidates are subject to CRB checks.
The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination.
Our comprehensive induction training will cover all aspects of the role and will provide you with an industry recognised basic level accreditation. We attend breakdowns in all weathers so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers.
The shift pattern for this role is 4 on 2 off OR Monday-Friday with alternate weekends.
Westbourne are the largest independent roadside breakdown specialist in Southern England. We have a passion for customer service.
Recovery Driver Trainee employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver Trainee
✨Tip Number 1
Showcase your customer service skills during any interactions you have with us. Whether it's through a phone call or in-person meeting, demonstrating your ability to handle challenging situations with a positive attitude will set you apart.
✨Tip Number 2
Familiarise yourself with the types of vehicles and common breakdown scenarios. This knowledge can help you engage in meaningful conversations with our team and show your genuine interest in the role.
✨Tip Number 3
Be prepared to discuss your driving experience in detail. Highlight specific instances where you've demonstrated patience and understanding while dealing with customers, as these traits are crucial for the Recovery Driver Trainee position.
✨Tip Number 4
Research Westbourne and our commitment to customer service. Understanding our values and mission will allow you to align your responses during discussions, showing that you're not just looking for any job, but specifically want to be part of our team.
We think you need these skills to ace Recovery Driver Trainee
Some tips for your application 🫡
Highlight Customer Service Skills: In your application, emphasise your experience in providing excellent customer service. Use specific examples that demonstrate your ability to handle challenging situations and go 'above and beyond' for customers.
Showcase Driving Experience: Clearly outline your driving experience, ensuring you mention the minimum of three years required. If you have any relevant qualifications or training, be sure to include those as well.
Demonstrate a Positive Attitude: Convey your positive 'can do' attitude in your cover letter. Share instances where you've shown tolerance, sympathy, and understanding in difficult situations, as these traits are essential for the role.
Tailor Your CV: Make sure your CV is tailored to the Recovery Driver Trainee position. Highlight any technical skills or relevant experience, even if they are not essential, as this could set you apart from other candidates.
How to prepare for a job interview at Click To Hired
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle challenging situations with empathy and understanding.
✨Demonstrate Your Driving Experience
With a minimum of three years driving experience required, make sure to discuss your driving history confidently. Mention any relevant experiences that showcase your skills and reliability as a driver, especially in difficult conditions.
✨Prepare for Technical Questions
While a technical background isn't essential, it can be beneficial. Brush up on basic vehicle recovery techniques and be ready to discuss any relevant knowledge you have. This shows your willingness to learn and adapt to the role.
✨Be Ready for Shift Pattern Discussions
Understand the shift patterns mentioned in the job description. Be prepared to discuss your availability and flexibility regarding the 4on2off or Monday-Friday shifts. Showing that you're adaptable will reflect positively on your candidacy.