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- Tasks: Make outbound calls to customers and achieve sales targets while providing excellent service.
- Company: Join a rapidly growing specialist company that values customer care and teamwork.
- Benefits: Enjoy a Monday to Friday schedule with occasional late shifts and Saturdays for extra time off.
- Why this job: Be part of a dynamic team focused on customer satisfaction and personal growth.
- Qualifications: Strong communication skills, IT literacy, and a results-driven mindset are essential.
- Other info: Ideal for high school and college students looking for flexible work in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.
Hours: Monday to Friday 09:00 - 17:00 and one late shift 12:00 - 20:00 which will include occasional Saturdays in return for a day in lieu.
Summary Duties and Responsibilities of Role:
- To make outbound calls to customers who have recently enquired through various marketing channels.
- Achieve department sales conversion targets whilst delivering excellent customer service.
- Sale calls to be made in line with the Company’s process and FCA regulations.
Key Skills Required:
- Communication: Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable.
- Productivity: Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills.
- Accuracy: Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.
- IT Skills: Computer literacy and knowledge of MS Office.
- Customer Champion: Act in a manner that ensures the Customer receives a positive experience of the Company.
Outbound Sales Agent employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Sales Agent
✨Tip Number 1
Familiarise yourself with the company's services and values. Understanding what they offer and how they position themselves in the market will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves making outbound calls, consider role-playing scenarios with a friend or family member to enhance your telephone manner and ability to handle various customer responses.
✨Tip Number 3
Research common sales techniques and customer service best practices. Being knowledgeable about effective sales strategies can give you an edge in discussions and show that you're proactive about improving your skills.
✨Tip Number 4
Prepare examples of how you've achieved targets or improved customer satisfaction in previous roles. Having specific instances ready to share will illustrate your results-driven mindset and ability to deliver excellent customer care.
We think you need these skills to ace Outbound Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you demonstrated strong communication skills and achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the company's values. Mention specific examples of how you've successfully handled customer interactions and met KPIs in past roles.
Highlight Key Skills: In your application, clearly outline your communication skills, productivity, accuracy, and IT proficiency. Use bullet points to make these stand out and relate them directly to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Click To Hired
✨Showcase Your Communication Skills
As an Outbound Sales Agent, communication is key. During the interview, demonstrate your professional telephone manner and active listening skills. Be prepared to answer questions clearly and concisely, showing that you can handle customer inquiries effectively.
✨Highlight Your Results-Driven Attitude
Employers are looking for candidates who are motivated by results. Share examples from your past experiences where you met or exceeded sales targets. This will show that you understand the importance of KPIs and are committed to achieving them.
✨Emphasise Your Attention to Detail
Accuracy is crucial in this role. Be ready to discuss how you ensure that information is recorded correctly and how you adhere to processes and procedures. Mention any tools or methods you use to maintain accuracy in your work.
✨Demonstrate Your Customer-Centric Approach
Being a customer champion is essential for this position. Prepare to talk about how you have provided excellent customer service in previous roles. Share specific examples of how you handled challenging situations and ensured a positive experience for customers.
