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- Tasks: Lead and manage international and domestic freight operations for optimal service and efficiency.
- Company: Join a dynamic logistics company focused on innovation and customer satisfaction.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a collaborative team that values your input and drives impactful change in logistics.
- Qualifications: Experience in freight operations and strong leadership skills are essential.
- Other info: Opportunity to work with diverse transport modes and develop your career in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Purpose: To lead and manage all aspects of international and domestic freight operations, ensuring high service standards, financial performance, and customer satisfaction. This role involves hands-on operational expertise across all transport modes, driving team development, operational efficiency, and process improvement.
Key Responsibilities:
- Operational Leadership: Oversee daily international and domestic freight forwarding activities including import/export, cross-trades by sea, air, and land.
- Lead daily team meetings, logging and tracking all action points via the Action Tracker Log.
- Identify trends within key accounts and proactively implement strategies to improve or sustain performance.
- Continuously review and optimise operational processes to reduce resource expenditure and enhance automation and efficiency.
- Collaborate with the Client Relationship Manager to support customer development and identify new commercial opportunities.
- Support the implementation of new trade lanes, ensuring operational readiness and process integrity.
- Conduct regular one-on-one meetings and appraisals with team members, fostering open communication and development.
Operations Manager - Air & Ocean employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Air & Ocean
✨Tip Number 1
Familiarise yourself with the latest trends in international and domestic freight operations. Understanding current market dynamics and challenges can help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Highlighting measurable outcomes will show your potential impact on our team.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your conversation to align with our goals will demonstrate your genuine interest in the role and the company culture.
We think you need these skills to ace Operations Manager - Air & Ocean
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Operations Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in freight operations, team leadership, and process improvement. Use bullet points to make it easy to read and focus on achievements that demonstrate your operational expertise.
Write a Compelling Cover Letter: In your cover letter, express your passion for logistics and operations management. Mention specific examples of how you've successfully led teams or improved processes in previous roles, and explain why you're excited about this opportunity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Manager role.
How to prepare for a job interview at Click To Hired
✨Showcase Your Operational Expertise
Make sure to highlight your hands-on experience in freight operations during the interview. Discuss specific examples where you've successfully managed import/export activities or improved operational processes, as this will demonstrate your capability to lead in this role.
✨Prepare for Team Leadership Questions
Since the role involves leading a team, be ready to discuss your leadership style and how you foster team development. Share examples of how you've conducted one-on-one meetings or appraisals, and how you've motivated your team to achieve high service standards.
✨Understand the Importance of Customer Satisfaction
Be prepared to talk about how you have previously collaborated with client relationship managers or similar roles to enhance customer satisfaction. Discuss strategies you've implemented to identify new commercial opportunities and improve client relationships.
✨Demonstrate Your Problem-Solving Skills
Operations management often involves identifying trends and implementing strategies for improvement. Be ready to provide examples of challenges you've faced in previous roles and how you approached problem-solving to optimise operational efficiency.
