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- Tasks: Lead and manage international and domestic freight operations for optimal service and efficiency.
- Company: Join a dynamic logistics company focused on innovation and customer satisfaction.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a collaborative team driving operational excellence and making a real impact.
- Qualifications: Experience in logistics or operations management is preferred; strong leadership skills are essential.
- Other info: Opportunity to work with diverse transport modes and develop your career in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Job Purpose: To lead and manage all aspects of international and domestic freight operations, ensuring high service standards, financial performance, and customer satisfaction. This role involves hands-on operational expertise across all transport modes, driving team development, operational efficiency, and process improvement.
Key Responsibilities:
- Operational Leadership: Oversee daily international and domestic freight forwarding activities including import/export, cross-trades by sea, air, and land.
- Lead daily team meetings, logging and tracking all action points via the Action Tracker Log.
- Identify trends within key accounts and proactively implement strategies to improve or sustain performance.
- Continuously review and optimise operational processes to reduce resource expenditure and enhance automation and efficiency.
- Collaborate with the Client Relationship Manager to support customer development and identify new commercial opportunities.
- Support the implementation of new trade lanes, ensuring operational readiness and process integrity.
- Conduct regular one-on-one meetings and appraisals with team members, fostering open communication and development.
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Air & Ocean
✨Tip Number 1
Familiarise yourself with the latest trends in international and domestic freight operations. Understanding current market dynamics and challenges can help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Highlighting measurable outcomes will show your potential impact on our team.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your conversation to align with our goals will demonstrate your genuine interest in the role and the company culture.
We think you need these skills to ace Operations Manager - Air & Ocean
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Operations Manager position. Tailor your application to highlight your relevant experience in freight operations and team leadership.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in managing freight operations, improving processes, and leading teams. Use specific examples to demonstrate your achievements and how they relate to the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your operational expertise and how you can contribute to enhancing service standards and customer satisfaction. Be sure to mention any relevant strategies you've implemented in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Manager.
How to prepare for a job interview at Click To Hired
✨Showcase Your Operational Expertise
Make sure to highlight your hands-on experience in freight operations during the interview. Discuss specific examples where you've successfully managed import/export activities or improved operational processes, as this will demonstrate your capability to lead in this role.
✨Prepare for Team Leadership Questions
Expect questions about team management and development. Be ready to share your approach to conducting one-on-one meetings and appraisals, as well as how you foster open communication within your team. This will show that you value team dynamics and employee growth.
✨Understand the Company’s Key Accounts
Research the company’s key accounts and their performance trends. Be prepared to discuss how you would identify trends and implement strategies to improve or sustain performance. This shows that you are proactive and have a strategic mindset.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss past challenges you've faced in operational roles and how you overcame them. Highlight your ability to optimise processes and enhance efficiency, as this aligns with the company's focus on continuous improvement.
