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- Tasks: Be the friendly face and voice for patients, managing appointments and queries.
- Company: Join a supportive GP practice in Southampton that values teamwork and patient care.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare while working in a positive environment.
- Qualifications: Previous experience in a similar role is preferred; EMIS or SystmOne knowledge is a plus.
- Other info: Immediate start available; both part-time and full-time options offered.
Are you an organised, patient-focused professional looking to make a real impact in a busy GP practice? We’re currently seeking a Medical Receptionist to join a friendly and supportive team in Southampton, with an immediate start available on a Part time or Full time basis. They are ideally looking for a permanent role, but would consider Locum for the right person.
The Role: As the first point of contact for patients, you’ll play a key role in delivering excellent service and ensuring smooth day-to-day operations within the practice. You will have the opportunity to work in a well-run organised team where you will also have the opportunity to progress and upskill if so desired.
Key Responsibilities:
- Welcoming patients in person and over the phone
- Booking, amending, and managing appointments
- Processing prescriptions and managing patient queries
- Handling patient records using clinical systems (EMIS or SystmOne experience desirable)
- Supporting the clinical team with general administrative duties
What We’re Looking For: Previous experience as a ...
Medical Receptionist - Southampton | £12.25-£15.00/hr | Immediate Start employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Southampton | £12.25-£15.00/hr | Immediate Start
✨Tip Number 1
Familiarise yourself with the clinical systems mentioned in the job description, such as EMIS or SystmOne. Having a basic understanding of these systems can give you an edge during the interview and show that you're proactive.
✨Tip Number 2
Highlight your customer service skills during any conversations you have with the hiring team. As a Medical Receptionist, you'll be the first point of contact for patients, so demonstrating your ability to handle queries and provide excellent service is crucial.
✨Tip Number 3
Network with current or former employees of the practice if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare some thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you stand out as a candidate who is not only qualified but also engaged.
We think you need these skills to ace Medical Receptionist - Southampton | £12.25-£15.00/hr | Immediate Start
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical reception or similar roles. Emphasise skills such as organisation, communication, and familiarity with clinical systems like EMIS or SystmOne.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to thrive in a busy environment. Mention specific examples of how you've successfully managed appointments or handled patient queries in the past.
Highlight Key Skills: In your application, clearly outline key skills that align with the job description, such as customer service, administrative support, and teamwork. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a medical setting.
How to prepare for a job interview at Click To Hired
✨Show Your Organisational Skills
As a Medical Receptionist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or appointments. This will demonstrate your ability to handle the busy environment of a GP practice.
✨Emphasise Patient-Focused Service
Highlight your commitment to providing excellent patient care. Share specific instances where you went above and beyond to assist patients, whether in person or over the phone. This will show that you understand the importance of patient satisfaction.
✨Familiarise Yourself with Clinical Systems
If you have experience with EMIS or SystmOne, be sure to mention it. If not, do some research on these systems beforehand. Showing that you're proactive about learning can impress the interviewers and demonstrate your readiness for the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the practice. Ask about team dynamics, opportunities for professional development, or how they handle patient feedback. This will help you gauge if the practice is the right fit for you.
