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- Tasks: Manage tenancy files and ensure a smooth move-in process for new tenants.
- Company: Join a fast-growing provider of high-quality rental homes in the UK.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Why this job: Be part of a dynamic team focused on customer satisfaction and efficient processes.
- Qualifications: No specific experience required; just a passion for helping others and strong communication skills.
- Other info: Perfect for high school and college students looking for flexible work in a vibrant environment.
The predicted salary is between 21600 - 37800 £ per year.
Location – Reading
Salary - £27k
Our client is a fast-growing provider of high-quality, professionally managed rental homes in the UK. As a Lettings Progressor, you'll play a critical role in ensuring a smooth, customer-focused journey from reservation to move-in for new tenants. You will be responsible for managing the administration of new and renewing tenancies, reducing void periods, and maintaining high occupancy rates and up-to-date tenancy records. You’ll act as a key liaison between tenants, the lettings team, and internal stakeholders to ensure all processes are handled efficiently and compliantly.
Key Responsibilities
- Administer tenancy files from reservation through to move-in, ensuring all deadlines are met.
- Oversee tenancy renewals, communicating clearly with tenants on renewal options and timelines.
- Coordinate the referencing process, ensuring timely follow-ups and the receipt of satisfactory references.
- Act as the main point of contact for applicants during the referencing and pre-tenancy phase.
- Draft and issue tenancy agreements, process upfront payments, and set up Direct Debits for rent collection.
- Maintain and update the tenancy progression database, ensuring accurate and real-time file status tracking.
- Proactively engage with tenants nearing the end of their tenancy to discuss renewal options.
Lettings Progressor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Progressor
✨Tip Number 1
Familiarise yourself with the lettings process and terminology. Understanding key terms like tenancy agreements, referencing, and void periods will help you communicate effectively during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Network with professionals in the property management sector. Attend local property events or join online forums to connect with current Lettings Progressors or recruiters. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills. As a Lettings Progressor, you'll be the main point of contact for tenants. Prepare examples of how you've successfully managed customer relationships in the past to highlight your suitability for the role.
✨Tip Number 4
Research the company culture of the organisation you're applying to. Tailoring your approach to align with their values and mission can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Lettings Progressor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Lettings Progressor. Highlight key skills and experiences in your application that align with these responsibilities.
Tailor Your CV: Customise your CV to reflect relevant experience in property management or customer service. Use specific examples that demonstrate your ability to manage tenancies and liaise effectively with tenants and stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working as a Lettings Progressor and how your skills can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Click To Hired
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Your Organisational Skills
As a Lettings Progressor, you'll need to manage multiple tasks efficiently. Be prepared to discuss your organisational strategies and provide examples of how you've successfully handled similar responsibilities in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to deal with difficult situations or tight deadlines, and be ready to explain how you managed them.
✨Showcase Your Communication Skills
Since you'll be liaising with tenants and internal teams, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate how you would handle tenant inquiries or concerns.
