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- Tasks: Manage leasehold service charge accounts and provide expert advice to leaseholders.
- Company: Join a dynamic team focused on maximising council income and supporting the community.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact by helping leaseholders while developing your skills in a supportive setting.
- Qualifications: Previous experience in leasehold management and strong communication skills are essential.
- Other info: Ideal for those looking to advance their career in a meaningful role.
The predicted salary is between 36000 - 60000 £ per year.
My client is looking for an experienced leasehold officer that can join the team and hit the ground running! You will be joining a strong team and be consulting with leaseholders, providing them expert advice on all aspects of service charges and any major works.
Responsibilities include:
- Maximising the council's income through effective monitoring and management of approximately 1000 leasehold service charge accounts.
- Investigating and responding to leaseholders' queries regarding service charges and their service charge accounts.
- Performing the Council's credit control function in respect of residential leasehold service charge debt and related amounts.
- Calculating and processing service charge reductions in accordance with legislation, policy and decisions of the Courts and First Tier Tribunal (Property Chamber).
- Effectively managing approximately 1,000 service charge accounts from the point of issue through to collection including setting up and monitoring payment arrangements; arrears escalation; dispute resolution and County Court action.
- Being a point of contact for queries and advice, externally and internally, concerning leases, leasehold management and the liability of lessees and applicants to contribute to Council expenditure.
If you have previous experience in these areas and are keen to develop your knowledge, we would love to hear from you!
Leasehold Officer employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Officer
✨Tip Number 1
Familiarise yourself with the latest legislation and policies regarding leasehold management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the property management sector. Attend relevant events or join online forums where you can connect with others in the industry, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to service charge disputes or leaseholder queries. This will showcase your problem-solving skills and practical experience.
✨Tip Number 4
Research our company culture and values at StudySmarter. Tailoring your approach to align with our mission can make a significant difference in how you present yourself during the application process.
We think you need these skills to ace Leasehold Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Leasehold Officer. Focus on your skills in managing service charge accounts, handling queries, and credit control. Use specific examples to demonstrate your expertise.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the role and express your enthusiasm for joining the team.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and financial management. These are crucial for consulting with leaseholders and managing service charge accounts effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of a Leasehold Officer.
How to prepare for a job interview at Click To Hired
✨Know Your Leasehold Legislation
Familiarise yourself with the relevant legislation and policies regarding leasehold management. Being able to discuss specific laws and how they apply to service charges will demonstrate your expertise and readiness for the role.
✨Prepare for Common Queries
Anticipate the types of questions leaseholders might ask about service charges and account management. Prepare clear, concise answers that showcase your problem-solving skills and ability to communicate complex information effectively.
✨Showcase Your Experience
Be ready to discuss your previous experience managing service charge accounts. Use specific examples to illustrate how you've successfully handled queries, disputes, or credit control functions in the past.
✨Demonstrate Team Collaboration
Highlight your ability to work within a team environment. Discuss how you’ve collaborated with colleagues in previous roles to achieve common goals, especially in relation to leasehold management and customer service.
