Lead User Researcher

Job DescriptionSeeking a Lead/Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth of the community, and contribute to business development.Key responsibilities:User-centred designScope and deliver components of end-to-end user research activities in a variety of programme contextsRecommend and execute appropriate user research activities based on project needsCreate and maintain phase-appropriate user research deliverablesClearly articulate project problems, scopes, and success criteria to diverse audiences through compelling communicationRespond to challenges, supporting the team to reach a resolutionSupport clients through all phases of the design process, from ideation to implementationStakeholder managementEffectively communicate with stakeholders within your client team, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and in UCDUpskill and e…