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- Tasks: Manage existing loans and ensure timely repayments while resolving queries.
- Company: Join a dynamic team focused on financial solutions and customer satisfaction.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Gain valuable experience in finance while making a real impact on clients' lives.
- Qualifications: No prior experience needed; just a willingness to learn and grow.
- Other info: Perfect for high school and college students looking for part-time opportunities.
The predicted salary is between 28800 - 43200 £ per year.
The key purpose of this role is to work closely with the Head of Collections and LM (Loan Management) team colleagues to manage existing loans, in compliance with the Collections policy and our regulators' expectations, ensuring that repayments are received in a timely manner.
Other duties will include:
- Apply any funds received to the correct account immediately.
- Pay funds out, as required, correctly and promptly.
- Resolve queries promptly and refer any expressions of dissatisfaction/complaints to line manager.
- Calculate and charge/pay interest accurately on a monthly basis.
- Raise any issues regarding late payment or non-payment (at the end of the term/during if a serviced loan) with line manager in a timely manner.
- Set up new loans, in or out, on all required systems.
- Update all systems correctly when a loan is repaid.
- Ensuring frequent communication is kept with Borrowers as required throughout the lifecycle of the facility.
- Ensuring loans are paid back through gaining updates from clients where necessary.
- Judgement calls of when to escalate something to line manager.
- Instruct PMS inspections.
- Understanding exit strategies and their processes.
- Close loans which are repaid.
- Understanding the loans in which you are dealing with.
- Identify potential issues throughout the loan term and flag to line manager.
Junior Loan manager employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Loan manager
✨Tip Number 1
Familiarise yourself with the Collections policy and regulatory expectations relevant to loan management. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to compliance, which is crucial for this role.
✨Tip Number 2
Brush up on your communication skills, as frequent interaction with borrowers is a key part of the job. Practising how to handle queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Gain a solid understanding of loan management systems and processes. If you have experience with any specific software or tools used in loan management, be sure to highlight that knowledge during your discussions.
✨Tip Number 4
Prepare examples of how you've successfully resolved issues or escalated matters in previous roles. This will showcase your problem-solving abilities and judgement, which are essential for managing loans effectively.
We think you need these skills to ace Junior Loan manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loan management or collections. Emphasise any previous roles where you managed repayments, resolved queries, or communicated with clients effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Junior Loan Manager position. Mention specific skills that align with the job description, such as your ability to manage loans and communicate with borrowers.
Showcase Relevant Skills: Highlight skills that are crucial for this role, such as attention to detail, problem-solving abilities, and knowledge of financial regulations. Use examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital in the finance sector.
How to prepare for a job interview at Click To Hired
✨Know Your Loan Management Basics
Familiarise yourself with the fundamentals of loan management and collections. Understand key terms and processes, as this will help you answer questions confidently and demonstrate your knowledge of the industry.
✨Showcase Your Communication Skills
Since the role involves frequent communication with borrowers, be prepared to discuss how you handle queries and complaints. Share examples of how you've effectively resolved issues in the past, highlighting your ability to maintain professionalism under pressure.
✨Demonstrate Attention to Detail
The role requires accurate calculations and timely updates. Be ready to discuss your methods for ensuring accuracy in your work. You might want to mention any tools or techniques you use to stay organised and detail-oriented.
✨Prepare for Scenario-Based Questions
Expect questions that assess your judgement and decision-making skills. Think of scenarios where you had to escalate an issue or manage a difficult situation. Practising these responses will help you articulate your thought process during the interview.
