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For Companies At a Glance
- Tasks: Provide first-line IT support and maintain banking IT systems.
- Company: Join a leading bank focused on innovation and customer service.
- Benefits: Enjoy a competitive salary, hybrid work options, and great perks.
- Why this job: Be part of a dynamic team making a real impact in finance.
- Qualifications: Experience in IT support within banking is essential.
- Other info: Initial onsite role transitioning to hybrid after training.
The predicted salary is between 34000 - 48000 £ per year.
Our client is seeking an experienced IT Support Operations Specialist to join their team. This is an excellent opportunity for a motivated IT professional, ideally within the banking or financial services sector.
Key Responsibilities
- Support the Bank’s IT systems and applications in line with established operational standards
- Provide first-line IT support to users, troubleshooting and resolving technical issues
- Support and maintain PC networks and IT infrastructure
- Administer and support Office 365 applications and Microsoft Teams
- Maintain and support the group AV systems
- Manage user access, including onboarding and offboarding
- Oversee mobile device management
- Perform laptop and desktop imaging using SCCM
- Support and manage Uniflow printing systems
Experience and Skills
- Proven experience in IT within the banking or financial services industry
- Strong knowledge of Microsoft Office applications
IT Support - BANKING employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support - BANKING
✨Tip Number 1
Familiarise yourself with the specific IT systems and applications used in the banking sector. Understanding the nuances of these systems can give you an edge during interviews, as you'll be able to speak confidently about your relevant experience.
✨Tip Number 2
Network with professionals already working in IT support within banking. Attend industry events or join online forums to connect with them. This can provide you with insider knowledge about the role and potentially lead to referrals.
✨Tip Number 3
Brush up on your troubleshooting skills, especially for common issues related to Office 365 and Microsoft Teams. Being able to demonstrate your problem-solving abilities in real-time scenarios can set you apart from other candidates.
✨Tip Number 4
Research the company’s culture and values. Tailoring your approach to align with their ethos can help you make a strong impression during interviews, showing that you're not just a fit for the role but also for the team.
We think you need these skills to ace IT Support - BANKING
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, particularly within the banking or financial services sector. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the banking industry. Mention specific experiences where you've successfully resolved technical issues or supported IT systems.
Highlight Technical Skills: In your application, emphasise your proficiency with Microsoft Office applications, Office 365, and any experience with SCCM or mobile device management. This will show that you have the necessary skills for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at Click To Hired
✨Showcase Your Relevant Experience
Make sure to highlight your previous experience in IT support, especially within the banking or financial services sector. Be prepared to discuss specific examples of how you've resolved technical issues and supported users in a similar environment.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of Microsoft Office applications, Office 365, and any relevant IT infrastructure tools. Be ready to answer technical questions or even troubleshoot a hypothetical scenario during the interview.
✨Emphasise Communication Skills
As an IT Support Operations Specialist, you'll need to communicate effectively with users who may not be tech-savvy. Prepare to discuss how you’ve successfully communicated complex technical information in a clear and concise manner.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to troubleshoot issues under pressure and be ready to explain your thought process and the outcome.
