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- Tasks: Support endpoint infrastructure and provide first-line desktop support.
- Company: Join a leading UK pathology company making a difference in healthcare.
- Benefits: Enjoy 23 days annual leave, rising to 28 after 5 years.
- Why this job: Perfect for tech enthusiasts eager to learn in a dynamic environment.
- Qualifications: No specific qualifications required, just a passion for IT and hardware.
- Other info: On-site role with occasional travel; flexible home working not available.
The predicted salary is between 22800 - 28800 £ per year.
? IT Endpoint Technician Location: Kings Cross Hours: 40 hours/week (Mon–Fri, 09:00–18:00, 1-hour lunch) Starting Salary: £28,808 Annual Leave: 23 days (rising to 28 after 5 years) Remote Work: Flexible home working is not available Travel: Occasional visits to other sites About the Role A leading pathology company in the UK is seeking a proactive and technically skilled IT Endpoint Technician to support its endpoint infrastructure. This is a hands-on, physically active role based on-site, ideal for someone with a passion for hardware and a drive to learn and grow in a dynamic IT environment. Key Responsibilities Provide first-line desktop support for endpoint infrastructureManage and escalate IT helpdesk ticketsDeploy and configure PCs, laptops, thin clients, mobile phones, and printersPerform hardware upgrades and repairsSet up Windows user accounts and email mailboxesParticipate in system patching and endpoint securityMaintain documentation and respond to emergency support requestsCollaborate with internal teams and external engineersEnsure compliance with data protection and security polic…
IT Support and Endpoint Technician employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support and Endpoint Technician
✨Tip Number 1
Familiarise yourself with the specific hardware and software used in endpoint management. Knowing the ins and outs of common operating systems, as well as any proprietary software the company might use, will give you a leg up during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. Be ready to discuss these scenarios in detail, as they demonstrate your hands-on experience and proactive approach.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Stay updated on the latest trends in IT support and endpoint security. Being knowledgeable about emerging technologies and best practices will not only impress your interviewers but also show your commitment to continuous learning in the field.
We think you need these skills to ace IT Support and Endpoint Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and endpoint management. Focus on specific skills like hardware troubleshooting, ticket management, and any experience with system patching or security compliance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your proactive approach to problem-solving. Mention specific examples of how you've successfully supported endpoint infrastructure in previous roles.
Highlight Technical Skills: In your application, emphasise your technical skills related to deploying and configuring PCs, laptops, and other devices. Include any certifications or training that demonstrate your expertise in this area.
Show Enthusiasm for Learning: Express your eagerness to learn and grow within the role. Mention any relevant courses or self-study you've undertaken to improve your IT skills, as this aligns well with the company's dynamic environment.
How to prepare for a job interview at Click To Hired
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience with hardware and software. Bring examples of past projects or issues you've resolved, as this will demonstrate your hands-on skills and problem-solving abilities.
✨Understand the Company’s Needs
Research the pathology company and understand their IT infrastructure and challenges. Tailor your answers to show how your skills can specifically benefit their operations, especially in endpoint management and support.
✨Demonstrate Your Communication Skills
As an IT Support Technician, you'll need to communicate effectively with both technical and non-technical staff. Practice explaining complex concepts in simple terms, and be ready to showcase your ability to collaborate with teams.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as a critical system failure or a difficult user. Think through your approach to these scenarios, focusing on your troubleshooting process and customer service skills.
