Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT changes and releases for hospitality retail systems, ensuring smooth operations.
- Company: Join a leading hospitality retail client focused on innovative IT solutions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values ITIL best practices and impactful change management.
- Qualifications: Experience in IT change management and familiarity with ITIL processes are essential.
- Other info: This role offers a chance to work with cutting-edge technology in a vibrant industry.
The predicted salary is between 32000 - 48000 £ per year.
The Change and Release Manager is responsible for overseeing and managing changes to customer core business IT infrastructure, hardware, enterprise software applications, and POS systems, including Zonal and Oracle. The role ensures that changes are assessed, tested, approved, and implemented in a controlled manner, minimising disruption to business operations.
Key Responsibilities:
- Change Management: Act as the process owner for change management, ensuring adherence to ITIL best practices. Lead the assessment, analysis, development, documentation, and implementation of changes based on requests for change. Chair the Change Advisory Board (CAB) and ensure all changes are properly impact-assessed and authorized. Develop and maintain a structured change control process, ensuring consistency across IT services.
- Release Management: Plan and schedule releases, ensuring alignment with business objectives and IT service continuity. Oversee the development and implementation of release packages, including risk assessment and rollback procedures. Liaise with business and IT partners on release activities.
IT Change and Release Manager (Hospitality Retail Client\'s IT and EPOS systems) employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Change and Release Manager (Hospitality Retail Client\'s IT and EPOS systems)
✨Tip Number 1
Familiarise yourself with ITIL best practices, as this role heavily relies on them. Understanding the framework will not only help you in interviews but also demonstrate your commitment to effective change management.
✨Tip Number 2
Network with professionals in the hospitality retail sector, especially those who work with IT and EPOS systems. Engaging with industry peers can provide insights into the specific challenges they face and how you can address them.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed changes or releases in IT environments. Having concrete examples ready will showcase your experience and problem-solving skills.
✨Tip Number 4
Stay updated on the latest trends and technologies in IT change and release management. Being knowledgeable about current tools and methodologies will set you apart from other candidates and show your enthusiasm for the field.
We think you need these skills to ace IT Change and Release Manager (Hospitality Retail Client\'s IT and EPOS systems)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT change and release management. Focus on your familiarity with ITIL best practices, and any specific experience with POS systems like Zonal and Oracle.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for the role. Mention your experience in managing changes to IT infrastructure and how you have minimised disruption in previous roles.
Highlight Key Skills: Emphasise skills that are crucial for this position, such as leadership in change management, risk assessment, and your ability to liaise effectively with both business and IT partners.
Showcase Relevant Achievements: Include specific examples of successful projects or initiatives you've led in change and release management. Quantify your achievements where possible to demonstrate your impact.
How to prepare for a job interview at Click To Hired
✨Understand ITIL Best Practices
Familiarise yourself with ITIL principles, especially those related to change management. Be prepared to discuss how you have applied these practices in previous roles and how they can benefit the company's operations.
✨Showcase Your Leadership Skills
As the role involves chairing the Change Advisory Board, highlight your experience in leading teams and managing stakeholders. Share specific examples of how you've successfully led change initiatives in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in change and release management, and be ready to explain how you handled them effectively.
✨Align with Business Objectives
Demonstrate your understanding of how IT changes impact business operations. Be ready to discuss how you would ensure that changes align with the overall business strategy and contribute to service continuity.
