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- Tasks: Engage with customers to recommend insurance products and ensure a top-notch experience.
- Company: Join a reputable insurance provider with a long-standing history in the industry.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and full training support.
- Why this job: Kick-start your career in a supportive environment focused on growth and teamwork.
- Qualifications: Previous customer service or sales experience is preferred; enthusiasm and a customer-first mindset are key.
- Other info: This is a permanent, office-based role in Loughborough.
The predicted salary is between 21000 - 25000 £ per year.
Customer Service Advisor Loughborough | £21,000 – £27,000 | Permanent, Office Based Our client, a long-standing and reputable insurance provider, is looking for a motivated Customer Service Advisor to join their growing team in Loughborough. Whether you have experience in customer service, sales, or a similar role, this is a fantastic opportunity to kick-start or further develop your career in the insurance industry. What you’ll be doing: Speaking with new and existing customers to understand their needs and recommend suitable insurance products Building strong relationships and ensuring an exceptional customer experience Working towards individual and team KPIs and performance goals Providing clear, accurate information to support informed decision-making Supporting customer retention and identifying opportunities to upsell where appropriateWho we’re looking for: Previous experience in customer service or sales (especially in a target or KPI-driven environment) A confident and enthusiastic communicator with a customer-first mindset Motivated, reliable, and eager to learn Proactive problem solver who enjoys working in a team Someone keen to develop their skills and grow within the insurance industryWhat’s in it for you? Competitive salary of £21,000 – £25,000 (dependent on experience) Monday to Friday, 37.5 hours per week – no weekends Full training and ongoing sup…
Insurance Advisor - Loughborough employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Advisor - Loughborough
✨Tip Number 1
Familiarise yourself with the insurance products offered by the company. Understanding their services will help you engage confidently with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios with friends or family can help you articulate your thoughts clearly and show your enthusiasm for helping customers.
✨Tip Number 3
Research common KPIs in the insurance industry. Being aware of these metrics will allow you to discuss how you can contribute to achieving them, showcasing your understanding of the role's expectations.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as an Insurance Advisor, giving you an edge in your application.
We think you need these skills to ace Insurance Advisor - Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales. Use specific examples that demonstrate your ability to meet KPIs and provide excellent customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the insurance industry. Mention how your skills align with the job requirements and express your eagerness to contribute to the team.
Highlight Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully interacted with customers and resolved issues, showcasing your customer-first mindset.
Showcase Problem-Solving Abilities: Include instances where you've proactively solved problems in previous roles. This will demonstrate your ability to handle challenges effectively, which is crucial for the Insurance Advisor position.
How to prepare for a job interview at Click To Hired
✨Research the Company
Before your interview, take some time to learn about the insurance provider. Understand their values, products, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Expect questions about your previous customer service or sales experience. Be ready to discuss specific examples where you met KPIs or resolved customer issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, demonstrate your ability to listen actively and respond clearly. Practice articulating your thoughts to ensure you come across as confident and enthusiastic.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your eagerness to engage and grow within the company.
