Insights Team Manager

Customer Success team – Oxford office – hybridAbout this roleThe Insights Team Managers?team provides detailed analysis, insight and client service across both Consumer Panel and Electronic Point of Sale (EPOS / RMS) data within the FMCG industry.You will make a difference by leading a team of 5 – 7 Junior and Senior Analysts deliver impactful actionable insights, take the lead on strategic briefs and develop strong senior relationships with our clients so NielsenIQ can bring maximum value to the client partnership.ResponsibilitiesTeam leadership: Inspire and lead team to deliver fantastic customer service. Coach, develop and inspire team to elevate insights and drive innovative approaches to client briefs.Talent Development: Focus on creating a talent pipeline, supporting your teams development, aspirations and careers at NIQ. Use the annual Engage survey as a measure to develop your teams growth and your leadership. Support new starters in the team via the dedicated onboarding program.Performance Management: Set performance metrics for team members and conduct regular evaluations to assess progress and areas for improvement based on business objectives including insight feedback from clients.Resource Allocation: Manage project resources effectively, ensuring the team is adequately staffed and equipped to meet project demands…