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For Companies At a Glance
- Tasks: Engage with customers, manage accounts, and ensure satisfaction without cold calling.
- Company: All About Recruitment Ltd is a vibrant recruitment agency focused on connecting talent with opportunities.
- Benefits: Enjoy excellent training, a competitive salary, and bonus potential in a supportive environment.
- Why this job: Join a friendly team, develop your skills, and make a real impact on customer satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Work core hours with occasional Saturday shifts, perfect for balancing studies or other commitments.
The predicted salary is between 24000 - 28000 £ per year.
All About Recruitment Ltd is currently recruiting for Insurance Inbound Sales and Customer Services Agents to work in a friendly and vibrant office.
Salary: Excellent £24 - £28K plus FAB bonus potential
Location: Northampton
To Start: ASAP, subject to interview/s and referencing
Hours of work: Core hours Monday - Friday, 09.00 - 17.30, 37.5 hour working week. Every fourth week you will be asked to work Saturday 09.00 - 13.00.
Benefits: Excellent training and benefit package - second to none!
The Role: Think more of account management duties and nurturing accounts to check customers are happy and retain business than cold calling.
Inbound Sales and Customer Services employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales and Customer Services
✨Tip Number 1
Familiarise yourself with the insurance industry and its key players. Understanding the products and services offered will help you engage more effectively with potential customers during your interview.
✨Tip Number 2
Practice your communication skills, especially in handling customer queries and complaints. Role-playing common scenarios can boost your confidence and demonstrate your problem-solving abilities.
✨Tip Number 3
Showcase your ability to build relationships and retain customers. Think of examples from your past experiences where you've successfully nurtured client accounts or resolved issues to keep customers satisfied.
✨Tip Number 4
Research All About Recruitment Ltd and their company culture. Tailoring your conversation to align with their values and demonstrating your enthusiasm for joining their team can set you apart from other candidates.
We think you need these skills to ace Inbound Sales and Customer Services
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Inbound Sales and Customer Services position. Tailor your application to highlight relevant experience in account management and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in sales, customer service, or call handling. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to nurture accounts and retain customers.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed customer relationships or achieved sales targets in previous roles. Make it personal and engaging.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Click To Hired
✨Know the Company
Before your interview, take some time to research All About Recruitment Ltd. Understand their values, mission, and the specifics of the role you're applying for. This will help you tailor your answers and show genuine interest.
✨Demonstrate Your Sales Skills
Since the role involves inbound sales, be prepared to discuss your previous sales experiences. Use specific examples to highlight how you've successfully handled customer inquiries and closed sales in the past.
✨Showcase Customer Service Experience
This position requires a strong focus on customer satisfaction. Be ready to share instances where you've gone above and beyond for customers, resolved conflicts, or improved customer relationships.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your enthusiasm and helps you assess if it's the right fit for you.
