ICT Trainer

Our client is seeking an ICT Trainer to join their ICT team as part of a Transformation & Digital Services programme. The role: • Deliver engaging and effective IT training across the organisation, supporting the rollout of new technologies, upgraded systems, and improved ways of working. • Provide 1-to-1 and group training sessions on core business systems and Microsoft applications, including tools within the Power Platform. • Design and deliver training using a blended approach—this includes in-person sessions, virtual classrooms, video tutorials, and e-learning materials. • Work closely with different business areas and stakeholders to understand their needs and ensure strong engagement with training programmes. • Support user testing during new software rollouts, helping identify bugs, user issues, and training needs. • Create and maintain clear, up-to-date training materials and ensure these are easily accessible across the business. • Offer workshops and support on Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and provide soft skill support where required. • Collaborate with the Applications team to identify training requirements during upgrades and service pack reviews. Desirable Experience / Skills: • Experience delivering IT and systems training to both individuals and large groups. • Strong knowledge of learning and development practices, ideally following…