Housing Officer

Housing Officer

Somerset Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage Anti-Social Behaviour cases and tenancy matters while providing exceptional housing advice.
  • Company: Join a supportive team focused on creating comfortable working conditions for all members.
  • Benefits: Enjoy a collaborative environment with opportunities for professional development and support.
  • Why this job: Make a real impact by helping residents live safely and sustain their tenancies.
  • Qualifications: Experience in Social Housing/Tenancy Management and handling ASB cases is essential.
  • Other info: Ideal for those eager to grow their knowledge in a dynamic team setting.

The predicted salary is between 28800 - 43200 £ per year.

My client is seeking an experienced Housing Officer to successfully manage their own patch. The Housing Officer will be responsible for Anti-Social Behaviour (ASB) cases alongside tenancy matters. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition. The team are looking for an experienced candidate that will hit the ground running, bringing success amongst knowledgeable peers.

Duties Include:

  • Experience handling Anti-Social Behaviour (ASB) cases
  • Reducing a backlog of voids
  • Recent experience within Social Housing/Tenancy Management within a Local Authority including Tenancy sign ups
  • Experience carrying out initial rent assessments and delegating minor cases to the relevant team
  • Identifying vulnerable residents and working with partner agencies to ensure all residents can live safely and sustain their tenancies
  • Aware of successions, assignments, mutual exchanges and legal issues, including preparing statements and presenting these at court, boundary disputes and damage to property

If you have previous experience in these areas and are keen to develop your knowledge further, this is a perfect team for you.

Housing Officer employer: Click To Hired

Our client is an exceptional employer, offering a supportive work environment where Housing Officers can thrive while managing their own patch. With a strong emphasis on employee well-being, the company fosters a collaborative culture that encourages professional growth and development, ensuring that team members are equipped to handle the challenges of Anti-Social Behaviour and tenancy matters effectively. Located in a vibrant community, this role not only provides meaningful work but also the opportunity to make a real difference in residents' lives, all while being part of a knowledgeable and dedicated team.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the latest legislation and best practices in housing management, particularly around Anti-Social Behaviour (ASB) and tenancy matters. This knowledge will not only boost your confidence but also demonstrate your commitment to the role during any discussions.

✨Tip Number 2

Network with current Housing Officers or professionals in the social housing sector. Engaging in conversations about their experiences can provide you with valuable insights and tips that could set you apart from other candidates.

✨Tip Number 3

Prepare to discuss specific examples from your past experience where you've successfully managed ASB cases or tenancy issues. Being able to articulate these situations clearly will showcase your practical knowledge and problem-solving skills.

✨Tip Number 4

Research the organisation's values and recent initiatives in housing management. Tailoring your conversation to align with their goals will show that you're not just interested in the job, but also in contributing positively to their team culture.

We think you need these skills to ace Housing Officer

Knowledge of Anti-Social Behaviour (ASB) management
Experience in Social Housing and Tenancy Management
Ability to conduct initial rent assessments
Strong communication skills
Understanding of tenancy sign-ups and legal issues
Experience in handling void properties
Ability to identify and support vulnerable residents
Collaboration with partner agencies
Problem-solving skills
Attention to detail
Ability to prepare statements for court
Knowledge of mutual exchanges and assignments
Conflict resolution skills
Time management and organisational skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in handling Anti-Social Behaviour (ASB) cases and tenancy management. Use specific examples from your past roles to demonstrate your skills and achievements.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Housing Officer role and explain how your experience aligns with the job requirements. Mention your ability to manage a patch effectively and your commitment to supporting vulnerable residents.

Showcase Relevant Skills: Emphasise your knowledge of legal issues related to housing, such as successions and mutual exchanges. Highlight your experience in preparing statements and presenting cases, as these are crucial for the role.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a Housing Officer.

How to prepare for a job interview at Click To Hired

✨Showcase Your Experience with ASB Cases

Be prepared to discuss your previous experience handling Anti-Social Behaviour cases. Share specific examples of how you managed these situations, the outcomes, and what you learned from them.

✨Demonstrate Knowledge of Tenancy Management

Familiarise yourself with tenancy management processes, especially within a Local Authority context. Be ready to explain how you've successfully handled tenancy sign-ups and minor rent assessments in the past.

✨Highlight Your Teamwork Skills

Since the team values collaboration, emphasise your ability to work well with others. Discuss instances where you've collaborated with partner agencies or supported colleagues in managing cases.

✨Prepare for Legal and Procedural Questions

Brush up on relevant legal issues related to housing, such as successions, assignments, and mutual exchanges. Be ready to discuss how you've prepared statements and presented cases in court.

Housing Officer
Click To Hired
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  • Housing Officer

    Somerset
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-06-12

  • C

    Click To Hired

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