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- Tasks: Join our team as a Hire Administrator, managing customer interactions and orders.
- Company: Be part of a leading equipment hire business in Marchwood.
- Benefits: Enjoy a competitive salary of £13.00 and potential for permanent placement.
- Why this job: Gain valuable experience in customer service while building relationships with major clients.
- Qualifications: Previous customer service experience is essential; rental or transport industry knowledge is a plus.
- Other info: Work Monday to Friday in a fast-paced environment with opportunities for growth.
The predicted salary is between 27360 - 36480 £ per year.
Pertemps are currently recruiting for a Hire Administrator to join a leading equipment hire business based in Marchwood.
Responsibilities as a Hire Administrator:
- Working in the customer contact centre dealing with major clients
- Providing strong product knowledge
- Communicating with customers via phone, email and responding to website enquiries
- Manage order form through to post hire feedback
- Building key relationships with clients
- Manage daily deliveries and collection within the depot
- Liaising with internal departments to arrange unique transportation requirements
Requirements as a Hire Administrator:
- Previous experience in a customer service position
- Experience within a rental, plant hire or transport industry
- Exceptional communication skills including negotiation and influencing
- Ability to engage and build relationships
- Comfortable using your own judgment and initiative to make decisions
- Ability to work in a fast-paced environment
If you are interested in this Hire Administrator position, please apply below or get in touch with Amy at Pertemps.
Hire Administrator employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Administrator
✨Tip Number 1
Familiarise yourself with the equipment hire industry. Understanding the products and services offered by the company will not only boost your confidence but also help you engage effectively with clients during interviews.
✨Tip Number 2
Practice your communication skills. Since the role involves liaising with customers and internal departments, consider role-playing scenarios with a friend to enhance your ability to negotiate and influence effectively.
✨Tip Number 3
Showcase your customer service experience. Think of specific examples where you've successfully managed client relationships or resolved issues, as these will demonstrate your capability in a fast-paced environment.
✨Tip Number 4
Research the company culture and values. Understanding what the company stands for can help you tailor your responses in interviews and show that you're a good fit for their team.
We think you need these skills to ace Hire Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any roles within the rental, plant hire, or transport industry. Use specific examples to demonstrate your skills in communication and relationship building.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Hire Administrator role. Mention your strong product knowledge and how you can effectively manage customer enquiries and feedback.
Showcase Communication Skills: In your application, emphasise your exceptional communication skills. Provide examples of how you've successfully negotiated or influenced outcomes in previous roles, as this is crucial for the position.
Highlight Initiative and Decision-Making: Demonstrate your ability to use judgment and initiative in your application. Share instances where you've made decisions in a fast-paced environment, showcasing your capability to handle challenges effectively.
How to prepare for a job interview at Click To Hired
✨Showcase Your Customer Service Skills
Since the role involves working in a customer contact centre, it's crucial to highlight your previous experience in customer service. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of equipment the company hires out. Showing that you have done your homework and can discuss their products confidently will impress the interviewers and demonstrate your commitment to the role.
✨Emphasise Relationship Building
The job requires building key relationships with clients, so be ready to discuss how you've successfully built rapport in previous roles. Share strategies you've used to maintain strong client relationships and how they benefited your previous employers.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment mentioned in the job description, think of examples where you've thrived under pressure. Discuss how you prioritise tasks and manage time effectively to meet deadlines while maintaining quality service.
