Head of QA & Service Delivery
Head of QA & Service Delivery

Head of QA & Service Delivery

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and mentor the QA team while overseeing the entire QA lifecycle.
  • Company: Join a growing tech company based in Brighton, focused on quality and service delivery.
  • Benefits: Enjoy hybrid working, competitive salaries, and a comprehensive benefits package.
  • Why this job: Shape a critical function and drive operational excellence in a dynamic environment.
  • Qualifications: Experience in QA management and strategic leadership is essential.
  • Other info: Collaborate with senior leadership to enhance software quality and reliability.

The predicted salary is between 43200 - 72000 £ per year.

We have an excellent opportunity for an experienced and strategic leader to establish and spearhead our clients QA and Service Delivery function. This is a pivotal role responsible for defining and executing the strategy for our QA and Release Management operations. The successful candidate will be instrumental in ensuring the quality and reliability of our client's software releases, fostering a culture of continuous improvement, and enhancing the overall service delivery capabilities. This role offers a great opportunity to build and shape a critical function within a growing technology company, working closely with senior leadership to drive operational excellence and contribute significantly to the success of the business. Our client's office is based in Brighton, and this is a hybrid working role. As well as very competitive salaries, our client offers a comprehensive benefits package.

Key Responsibilities:

  • Quality Assurance Management
  • Lead and Mentor the QA team
  • Oversee all aspects of the QA lifecycle, including test planning, design, automation, and reporting
  • Implement and enhance QA methodologies
  • Collaborate closely with Product and Development teams to integrate QA
  • Release Management
  • Lead and manage the release management process
  • Implement and manage release gateways and sign-off procedures to ensure stakeholder agreement
  • Develop and maintain release schedules, communication
  • Coordinate release activities across teams

Head of QA & Service Delivery employer: Click To Hired

Our client is an exceptional employer, offering a dynamic work environment in the vibrant city of Brighton, where innovation meets collaboration. With a strong focus on employee growth and development, they provide comprehensive benefits and a hybrid working model that promotes work-life balance. Joining their team as the Head of QA & Service Delivery means being part of a culture that values continuous improvement and operational excellence, allowing you to make a significant impact on the success of the business.
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Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of QA & Service Delivery

✨Tip Number 1

Network with professionals in the QA and service delivery field. Attend industry events, webinars, or local meetups to connect with others who may have insights into the role or even know about openings at companies like ours.

✨Tip Number 2

Showcase your leadership skills by discussing past experiences where you successfully led a QA team or implemented new processes. Be prepared to share specific examples during interviews that highlight your strategic thinking and ability to drive operational excellence.

✨Tip Number 3

Familiarise yourself with the latest QA methodologies and tools. Being knowledgeable about current trends and technologies in quality assurance will demonstrate your commitment to continuous improvement and innovation in the field.

✨Tip Number 4

Research our company culture and values. Understanding what we stand for and how we operate will help you tailor your approach and show how you can contribute to our mission, making you a more attractive candidate.

We think you need these skills to ace Head of QA & Service Delivery

Leadership Skills
Strategic Planning
Quality Assurance Methodologies
Test Planning and Design
Automation Testing
Release Management
Stakeholder Management
Communication Skills
Collaboration Skills
Continuous Improvement
Operational Excellence
Mentoring and Coaching
Problem-Solving Skills
Agile Methodologies
Risk Management

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Head of QA & Service Delivery position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.

Tailor Your CV: Customise your CV to reflect your experience in quality assurance and service delivery. Emphasise leadership roles, successful projects, and any methodologies you've implemented that align with the company's needs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic vision for QA and service delivery. Mention specific achievements in previous roles that demonstrate your ability to lead teams and improve processes.

Highlight Continuous Improvement: In both your CV and cover letter, emphasise your commitment to continuous improvement. Provide examples of how you've fostered a culture of quality and reliability in past positions, as this is crucial for the role.

How to prepare for a job interview at Click To Hired

✨Showcase Your Leadership Skills

As a Head of QA & Service Delivery, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on your strategic approach and how you foster a culture of continuous improvement.

✨Understand QA Methodologies

Make sure you're well-versed in various QA methodologies. Be ready to discuss specific methodologies you've implemented in previous roles and how they contributed to the success of software releases. This will show your depth of knowledge and practical experience.

✨Collaborate Effectively

Collaboration is key in this role. Prepare to talk about how you've worked closely with Product and Development teams in the past. Highlight any successful projects where your collaboration led to improved service delivery or quality assurance outcomes.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills in QA and release management. Think of specific challenges you've faced and how you overcame them, particularly in managing release schedules and stakeholder communication.

Head of QA & Service Delivery
Click To Hired
C
  • Head of QA & Service Delivery

    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-20

  • C

    Click To Hired

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