Guest Relations Manager

Guest Relations Manager

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 494 bedrooms at Park Plaza Waterloo Hotel, you will do more than just welcome our guests. The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regular guests and support the guests in resolving any issues that may arise.

As a Guest Relations Manager, you will receive:

  • Salary: competitive plus great benefits
  • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
  • Two free meals per day including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme - up to Β£750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling le...

Guest Relations Manager employer: Click To Hired

At Park Plaza Waterloo, we pride ourselves on creating a welcoming and supportive work environment where our team members can thrive. As a Guest Relations Manager, you will enjoy competitive pay, generous holiday allowances, and unique benefits such as discounted hotel rates across Europe and wellness days to promote work-life balance. Our commitment to employee growth and a vibrant culture makes us an exceptional employer for those seeking a fulfilling career in hospitality.
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Contact Detail:

Click To Hired Recruiting Team

Guest Relations Manager
Click To Hired
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