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For Companies At a Glance
- Tasks: Be the go-to person for customer queries and ensure top-notch service.
- Company: Join a well-established British company with a global presence.
- Benefits: Enjoy a competitive salary of £25,000 plus additional perks.
- Why this job: Perfect for recent grads looking to kickstart their career in customer service.
- Qualifications: No prior experience needed; just bring your enthusiasm and German language skills.
- Other info: Located in Manchester, this role offers a supportive team environment.
The predicted salary is between 20000 - 30000 £ per year.
Also suitable for entry-level applicants without previous experience, recent graduates or equivalent, candidates without previous experience in Customer service.
Location: Manchester
Salary: £25,000 per annum plus benefits
Ref: 4262GC
The Company: A well-established British company with international operations.
Main duties: To be the initial point of contact for customers and provide the highest standard of customer experience.
The Role:
- Respond to customer enquiries via phone and email providing outstanding customer service
- Be responsible for order processing recording data accurately
- Identify customer needs and upsell products when appropriate
- Support and collaborate with all departments to drive the success of the business
- Proactively resolve any product or service issues to ensure customer satisfaction and loyalty
- Co-ordinate with the warehouse ensuring timely dispatch of goods
- Administrative duties as needed
The Candidate:
- Flu...
German speaking Customer Service Advisor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German speaking Customer Service Advisor
✨Tip Number 1
Brush up on your German language skills! Since this role requires you to communicate effectively with German-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various customer inquiries or complaints, as demonstrating your problem-solving skills during an interview can really impress us.
✨Tip Number 3
Research our company and its products. Understanding what we offer and our customer base will help you tailor your responses during interviews and show that you're genuinely interested in joining our team.
✨Tip Number 4
Practice your communication skills. Since you'll be the first point of contact for customers, being articulate and friendly is key. Consider doing mock interviews with friends or family to build your confidence.
We think you need these skills to ace German speaking Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Customer Service Advisor.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant skills, especially any experience in customer service or language proficiency in German. Use bullet points for clarity and keep it concise.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific examples of how you can contribute to providing outstanding customer service and resolving issues effectively.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Click To Hired
✨Brush Up on Your German
Since this role requires you to communicate effectively in German, make sure you're comfortable with the language. Practise common customer service phrases and responses to ensure you can handle enquiries smoothly during the interview.
✨Know the Company
Research the company’s background, values, and products. Understanding their operations will help you tailor your answers and show genuine interest in the role, which can set you apart from other candidates.
✨Prepare for Common Scenarios
Think about potential customer service scenarios you might face, such as handling complaints or upselling products. Prepare your responses to demonstrate how you would approach these situations, showcasing your problem-solving skills.
✨Show Enthusiasm and Positivity
Customer service roles thrive on positive interactions. During the interview, convey your enthusiasm for helping customers and your commitment to providing excellent service. A positive attitude can leave a lasting impression on the interviewer.
