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- Tasks: Manage export processes and customer queries while ensuring timely billing.
- Company: Join a dynamic team focused on excellence in the import/export industry.
- Benefits: Enjoy a pension scheme, performance bonuses, and social events.
- Why this job: Be part of a supportive culture that values your contributions and offers growth opportunities.
- Qualifications: 2 years of forwarding experience, strong communication skills, and knowledge of customs documentation required.
- Other info: Flexible working hours and free parking available.
The predicted salary is between 27000 - 40000 £ per year.
Reports to: Import Manager
Main purpose of the role
We are looking for a bright enthusiastic individual who has had at least 2 years general forwarding experience especially in Exports.
Key responsibilities
- Work according to the export process: including all country specific requirements
- Responsible for customer contacts
- Assist in supplier and customer queries
- Assure timely billing as per company policy
- Deal with all aspects of Exports
- Deal with all customer issues
- Provide excellent customer service
- Correct flow of documentation
- Able to work independently within the export process
- Be able to deal with all export shipments from start to finish
- Knows supplier conditions, delivery terms, Inco terms and purchasing conditions
- Good knowledge of computer system, and invoicing
- Knowledge and experience of Customs and documentation
- Good communication skills
- Able to manage own working time effectively
Benefits
- Company pension scheme
- Long service awards including additional holiday days
- Department/Company social events
- Performance based bonuses
- Free parking on site
Salary: £27k - £40k dependant on experience
Export Clerk with experience in import - Road Freight employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Clerk with experience in import - Road Freight
✨Tip Number 1
Familiarise yourself with the specific export processes and regulations for the countries you’ll be dealing with. This knowledge will not only help you stand out but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the import/export industry, especially those who have experience in road freight. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Brush up on your customer service skills, as this role requires excellent communication and problem-solving abilities. Consider role-playing scenarios with friends or colleagues to enhance your confidence.
✨Tip Number 4
Make sure you are well-versed in using computer systems related to invoicing and documentation. If you can, take a short course or tutorial to improve your proficiency, which will be a great asset in your application.
We think you need these skills to ace Export Clerk with experience in import - Road Freight
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in export processes and any relevant forwarding experience. Use keywords from the job description, such as 'customer service', 'documentation', and 'Inco terms' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the export process. Mention specific examples from your past experience that demonstrate your ability to handle customer queries and manage documentation effectively.
Highlight Relevant Skills: In your application, emphasise your knowledge of customs regulations, invoicing, and computer systems. Make it clear how these skills will benefit the company and contribute to their export operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Export Clerk role.
How to prepare for a job interview at Click To Hired
✨Know Your Export Processes
Make sure you understand the entire export process, including country-specific requirements. Be prepared to discuss your experience with documentation and customs regulations, as this will show your familiarity with the role.
✨Demonstrate Customer Service Skills
Since the role involves dealing with customer queries and issues, think of examples where you've provided excellent customer service in previous positions. Highlight how you resolved problems and maintained positive relationships.
✨Familiarise Yourself with Inco Terms
Brush up on your knowledge of Inco terms and supplier conditions. Being able to confidently discuss these terms during the interview will demonstrate your expertise and readiness for the position.
✨Showcase Your Time Management Abilities
The job requires effective time management, so be ready to share examples of how you've successfully managed your workload in past roles. Discuss any tools or methods you use to stay organised and meet deadlines.
