Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers through phone, live chat, and email while addressing their needs.
- Company: Join a growing team focused on Private Medical Insurance customer service.
- Benefits: Enjoy opportunities for career progression and gain valuable industry knowledge.
- Why this job: Perfect for those passionate about customer service and looking to make a difference.
- Qualifications: Strong communication skills and a drive to succeed are essential.
- Other info: Ideal for recent graduates or anyone seeking a rewarding entry-level role.
The predicted salary is between 28800 - 43200 £ per year.
Direct Sales SupportAre you someone who loves helping customers, enjoys a challenge, and prides yourself on your communication skills? Whether you\’re a recent graduate, a parent looking to return to work, or exploring a career change, we\’d love to hear from you! If you\’re passionate about customer service and believe in treating people well to succeed, we have the perfect role for you within our Sales Support Team.A bit about the job:This is a fantastic entry-level opportunity to join our growing Direct Health Team based in Eastleigh. You\’ll be part of the Private Medical Insurance Customer Retention and Service Team, responsible for providing outstanding service via phone, live chat, and email. As you develop in the role, you\’ll gain valuable knowledge, take on more responsibilities, and even achieve accreditation that allows you to make recommendations to customers. This is a dynamic role where you\’ll listen, identify customer needs, and ensure their concerns are addressed.Skills and experience were looking for:Excellent communication skills, both verbal and written.Drive and ambition to progress, ability to work independently.Strong …
Direct Sales Support employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Sales Support
✨Tip Number 1
Familiarise yourself with the Private Medical Insurance sector. Understanding the basics of how it works and common customer concerns will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in mock conversations. Whether it's role-playing with a friend or using online resources, being able to articulate your thoughts clearly will be crucial in this customer-facing position.
✨Tip Number 3
Research StudySmarter and our values. Knowing what we stand for and how we treat our customers can give you an edge in demonstrating that you're a good fit for our team and culture.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company culture, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Direct Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and any relevant experience in customer service. Use specific examples that demonstrate your ability to help customers and solve problems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you are interested in the Direct Sales Support role and how your skills align with the company's values.
Highlight Relevant Skills: In your application, emphasise your excellent verbal and written communication skills. Provide examples of situations where you've successfully assisted customers or resolved issues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at Click To Hired
✨Showcase Your Communication Skills
Since the role requires excellent verbal and written communication, be prepared to demonstrate these skills during the interview. Practice articulating your thoughts clearly and concisely, and consider sharing examples of how you've effectively communicated with customers in the past.
✨Understand the Company and Role
Do some research on the company and its Direct Health Team. Familiarise yourself with Private Medical Insurance and think about how you can contribute to customer retention and service. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've successfully resolved customer issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Express Your Passion for Customer Service
Make it clear that you are passionate about helping customers and believe in treating people well. Share personal anecdotes that highlight your commitment to customer satisfaction, as this aligns perfectly with the values of the Sales Support Team.
