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- Tasks: Manage deliveries, update diaries, and liaise with customers and branches.
- Company: Join Dunster House Ltd, a family-run business specialising in garden lifestyle products since 1994.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values communication and organisation while making an impact.
- Qualifications: Experience in office administration and good geographical knowledge are essential.
- Other info: This role is based at our Cumbernauld Branch - G68 0FS.
The predicted salary is between 24000 - 36000 £ per year.
We are currently looking for a Despatch Clerk. The ideal candidate for this position will need to be flexible, well organised and able to cope under pressure, having excellent communication skills in order to liaise with customers over the phone to arrange delivery of goods. Good geographical knowledge is essential with the ability to plan economical delivery routes.
It is essential that the successful person has experience in office administration as they will be required to update the despatch diaries, prepare delivery notes two days in advance and process balance payments via card net terminals.
Other duties will include:
- Checking stock for orders both booked and not booked
- Answering incoming phone calls
- Liaising with other branches to swap stock around on transfer orders
- Liaising with other departments, drivers and suppliers when needed
Despatch Clerk employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Clerk
✨Tip Number 1
Familiarise yourself with the geographical area around Cumbernauld. Knowing the local routes and landmarks will not only help you in planning delivery routes but also impress your potential employer with your proactive approach.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Practice clear and concise ways to convey information, as you'll need to liaise with customers and other departments regularly.
✨Tip Number 3
Get comfortable with office administration tasks. Familiarise yourself with updating diaries, preparing delivery notes, and processing payments, as these are key responsibilities for the Despatch Clerk role.
✨Tip Number 4
Show your flexibility and ability to work under pressure by preparing examples from your past experiences. Be ready to discuss how you've successfully managed tight deadlines or unexpected challenges in previous roles.
We think you need these skills to ace Despatch Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Despatch Clerk position. Highlight your relevant experience in office administration and customer communication.
Tailor Your CV: Customise your CV to reflect your organisational skills, flexibility, and ability to work under pressure. Include specific examples of how you've successfully managed delivery logistics or customer interactions in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your geographical knowledge and experience in planning delivery routes. Mention your communication skills and how they will help you liaise effectively with customers and other departments.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Despatch Clerk role.
How to prepare for a job interview at Click To Hired
✨Showcase Your Organisational Skills
As a Despatch Clerk, being organised is key. Prepare examples of how you've managed multiple tasks or projects simultaneously in previous roles. This will demonstrate your ability to handle the pressures of the job.
✨Demonstrate Communication Proficiency
Since you'll be liaising with customers and other departments, practice clear and concise communication. Be ready to discuss how you've effectively communicated in past positions, especially over the phone.
✨Highlight Your Geographical Knowledge
Good geographical knowledge is essential for planning delivery routes. Brush up on local areas and be prepared to discuss how you would optimise delivery routes based on your understanding of the geography.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you've had to adapt quickly or resolve issues, and be ready to explain your thought process and outcomes.
