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For Companies At a Glance
- Tasks: Carry out maintenance tasks and ensure top-notch customer service.
- Company: Join an award-winning residential developer making a difference in Wiltshire.
- Benefits: Enjoy a competitive salary, company van, and fuel card.
- Why this job: Be part of a team that values quality and customer satisfaction.
- Qualifications: Experience in a similar role and excellent communication skills required.
- Other info: Opportunity to work in a dynamic environment with growth potential.
The predicted salary is between 36000 - 41000 £ per year.
PSR Solutions are currently assisting an award-winning residential developer in their search for a Customer Service Operative. This opportunity is working on developments in Wiltshire and the surrounding areas.
The Customer Service Operative is responsible for carrying out maintenance tasks during the warranty period and maintaining a 5-star customer service.
Location: Wiltshire & surrounding areas
Salary: £36,000 - £41,000 (dependant on experience) + van & fuel card
Customer Service Operative Responsibilities:
- Ensuring maintenance works are completed to the highest standard.
- Liaising with Customer Service Coordinators to update status of works.
- To complete stock unit inspections.
Customer Service Operative Skills/Experience:
- Proven experience in a similar role for a residential developer.
- Excellent communication skills.
- Skilled multi trader.
To apply, please submit your CV and one of our team will contact you.
Customer Service/Multi Trade Operative employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Multi Trade Operative
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks typically required in residential developments. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Brush up on your communication skills, as they are crucial for liaising with both customers and the Customer Service Coordinator. Practising clear and concise explanations of maintenance processes can set you apart.
✨Tip Number 3
Showcase your multi-trade skills by preparing examples of past projects where you successfully completed various maintenance tasks. Being able to discuss these experiences will highlight your versatility and expertise.
✨Tip Number 4
Research the company’s values and recent projects. Understanding their approach to customer service and quality will allow you to align your answers during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Customer Service/Multi Trade Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and multi-trade skills. Use specific examples from previous roles that demonstrate your ability to maintain high standards and communicate effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Explain why you are a great fit for the role and how your experience aligns with the company's values of providing 5-star customer service.
Highlight Relevant Experience: In your application, emphasise any previous work with residential developers or similar roles. Mention specific maintenance tasks you've completed and how they relate to the responsibilities of the Customer Service Operative position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at Click To Hired
✨Showcase Your Multi-Trade Skills
Make sure to highlight your experience as a multi-trade operative. Be prepared to discuss specific tasks you've completed in previous roles, demonstrating your versatility and ability to handle various maintenance issues.
✨Emphasise Customer Service Excellence
Since the role requires maintaining a 5-star customer service, share examples of how you've gone above and beyond for customers in the past. This will show that you understand the importance of customer satisfaction in this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with an unhappy customer or managing multiple tasks at once. Practising your responses can help you feel more confident during the interview.
✨Research the Company and Its Developments
Familiarise yourself with the residential developer's projects in Wiltshire and surrounding areas. Showing knowledge about their work and values can demonstrate your genuine interest in the role and the company.
