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- Tasks: Support the Subscriptions Manager and manage subscriber databases with IT skills.
- Company: Asempa Ltd publishes Africa Confidential, a leading newsletter on African political and economic analysis.
- Benefits: Flexible working hours and part-time hybrid role, perfect for balancing studies or another job.
- Why this job: Join a dynamic team, gain valuable experience, and contribute to impactful journalism.
- Qualifications: Basic IT skills required; knowledge of Africa is a bonus but not essential.
- Other info: Full training provided, making it easy for you to jump right in!
The predicted salary is between 14500 - 14500 £ per year.
Half-time hybrid appointment: 20 hours a week
Based in Reach, CB25 0JD (10 miles from Cambridge, four miles from Newmarket).
Salary: £14.5k per annum (pro rata to £29k full time)
Asempa Ltd publishes a long-established newsletter called Africa Confidential. We publish both online and in print. We pride ourselves on being the leading source of contemporary analysis on political, economic and security events and challenges in continental Africa.
We seek a part-time appointee who can regularly support the Subscriptions Manager and take the reins when she is away. The Marketing Manager and Retention Manager are also available to assist, so you will have colleagues to query things with as and when necessary.
The Subscription role requires the use of a Filemaker Pro database to issue invoices, maintain records, and manage digital connectivity. It isn’t particularly complicated and full training will be given, but clearly some IT experience will be important.
You will also be assisting in researching contact details of potential new subscribers and helping to build the prospective subscribers database and sending out timely communications.
In short, we seek an all-rounder with reasonable IT skills and a positive outlook. Knowledge of Africa is an asset, but not a requirement.
We are very flexible on times worked. Could be to fit in with another job share, or school hours.
Customer Relations Executive employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Executive
✨Tip Number 1
Familiarise yourself with Filemaker Pro before your interview. Even though full training will be provided, having a basic understanding of the software will show your initiative and readiness to learn.
✨Tip Number 2
Research Asempa Ltd and their publication, Africa Confidential. Understanding their mission and the type of content they produce will help you demonstrate your enthusiasm for the role and how you can contribute.
✨Tip Number 3
Prepare to discuss your IT skills and any relevant experience you have in managing databases or customer relations. Highlighting specific examples will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Network with professionals in the field of customer relations or those who have experience with subscription services. This could provide you with valuable insights and potentially useful contacts that may help you during the application process.
We think you need these skills to ace Customer Relations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service or IT skills. Mention any previous roles where you've managed databases or communicated with clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your ability to work flexibly and your willingness to learn new systems like Filemaker Pro.
Showcase Your IT Skills: Since the role requires some IT experience, mention any relevant software you’ve used in the past. If you have experience with databases or digital communication tools, be sure to include that.
Demonstrate Your Research Skills: Mention any experience you have in researching or building databases. This could be from previous jobs, studies, or even personal projects. It shows you can contribute to building the prospective subscribers database.
How to prepare for a job interview at Click To Hired
✨Show Your IT Skills
Since the role involves using a Filemaker Pro database, it's essential to demonstrate your IT proficiency. Be prepared to discuss any relevant experience you have with databases or similar software during the interview.
✨Highlight Your Flexibility
The company values flexibility in working hours. Make sure to express your willingness to adapt your schedule to meet the needs of the team, especially if you have other commitments.
✨Research the Company
Familiarise yourself with Asempa Ltd and their publication, Africa Confidential. Understanding their mission and the type of content they produce will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the training process for the database, or how success is measured in the role. It shows you're engaged and keen to learn more.
