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- Tasks: Lead the development of CRM tools to enhance global sales and customer engagement.
- Company: Join a fast-growing digital product hub within a global not-for-profit organisation.
- Benefits: Enjoy a hybrid work model with one day in the Cardiff office and competitive salary.
- Why this job: Shape the future of education engagement while collaborating with diverse teams.
- Qualifications: Experience with CRM platforms, strong communication skills, and a background in product delivery required.
- Other info: Be part of a transformative journey in a dynamic, cross-functional environment.
The predicted salary is between 36000 - 60000 £ per year.
We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools.
The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.
The skills and experience we are looking for:
- Hands-on experience using CRM as the core product platform (essential)
- Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
- Experience in internal business operations and process improvement
- Proven background in product delivery - from discovery to release
- Familiarity with Agile ways of working and product backlog management
- Strong communication skills, both written and oral.
Working pattern: Hybrid - 1 day per week in the Cardiff office.
CRM Product Owner employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Product Owner
✨Tip Number 1
Familiarise yourself with the specific CRM tools that the organisation uses. Research their features and functionalities, and think about how you can leverage them to improve internal processes. This knowledge will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the CRM and product management fields. Attend relevant webinars or local meetups to connect with others who have experience in similar roles. These connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies. Be ready to share specific examples of how you've managed product backlogs and collaborated with cross-functional teams. This will demonstrate your fit for the role and your understanding of the work environment.
✨Tip Number 4
Showcase your communication skills by engaging with the company on social media or through their website. Comment on their posts or share relevant content that highlights your interest in their mission. This proactive approach can make a positive impression.
We think you need these skills to ace CRM Product Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with CRM systems, product delivery, and any relevant Agile methodologies. Use specific examples that demonstrate your ability to improve operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Discuss how your skills align with their needs, particularly in managing product lifecycles and collaborating across departments.
Showcase Communication Skills: Since strong communication is key for this role, consider including examples of how you've effectively communicated with stakeholders in previous positions. This could be through project updates, presentations, or team collaborations.
Highlight Process Improvement Experience: Emphasise any experience you have in internal business operations and process improvement. Provide concrete examples of how you've successfully implemented changes that led to better outcomes in past roles.
How to prepare for a job interview at Click To Hired
✨Showcase Your CRM Expertise
Make sure to highlight your hands-on experience with CRM platforms during the interview. Be prepared to discuss specific tools you've used and how they contributed to product delivery and operational efficiency.
✨Demonstrate Cross-Functional Collaboration
Since this role involves working with over 15 departments, share examples of how you've successfully collaborated with various teams in the past. Emphasise your communication skills and ability to engage stakeholders from different backgrounds.
✨Discuss Your Product Lifecycle Knowledge
Be ready to talk about your experience managing the full product lifecycle. Discuss your approach from discovery to release, and any challenges you faced along the way, showcasing your problem-solving skills.
✨Familiarity with Agile Methodologies
As familiarity with Agile ways of working is essential, prepare to explain how you've applied Agile principles in your previous roles. Share specific examples of how you managed product backlogs and adapted to changing requirements.
