Concierge

Concierge

Essex Part-Time No home office possible
C

At a Glance

  • Tasks: Welcome visitors and provide exceptional reception service at Grace Court.
  • Company: Join Sanders Senior Living, a caring community focused on enhancing lives.
  • Benefits: Enjoy 28 days paid holiday, a pension scheme, and exclusive discounts.
  • Why this job: Be part of a friendly team making a real difference in residents' lives.
  • Qualifications: No specific qualifications required, just a positive attitude and great communication skills.
  • Other info: Flexible hours between 16-40 per week, with weekend shifts included.

Care Home: Grace Court

Hours per week: 16 - 40 hours a week

Salary: £12.21 an hour

About the role:

We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home. You will be required to work every other weekend.

Benefits of working with Sanders Senior Living:

  • 28 days Paid Holiday
  • Pension Scheme
  • Blue Light Card and access to various other discounts on travel

Concierge employer: Click To Hired

At Sanders Senior Living, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member's contribution. Located at Grace Court, our Concierge role not only provides competitive pay and generous holiday allowances but also fosters personal and professional growth through ongoing training and development opportunities. Join us to be part of a dedicated team that is committed to delivering outstanding service and making a meaningful difference in the lives of our residents and their families.
C

Contact Detail:

Click To Hired Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Concierge

✨Tip Number 1

Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and expectations of visitors in such settings will help you stand out during interviews.

✨Tip Number 2

Practice your communication skills, especially in a customer service context. Being able to convey warmth and professionalism is key for a Concierge role, so consider role-playing scenarios with friends or family.

✨Tip Number 3

Research Sanders Senior Living and their values. Tailoring your conversation to reflect their mission and demonstrating how you align with their ethos can make a strong impression during your interview.

✨Tip Number 4

Prepare questions to ask during your interview that show your interest in the role and the company. This not only demonstrates your enthusiasm but also helps you assess if the position is the right fit for you.

We think you need these skills to ace Concierge

Excellent Communication Skills
Customer Service Orientation
Interpersonal Skills
Attention to Detail
Problem-Solving Skills
Confidentiality and Discretion
Time Management
Organisational Skills
Teamwork
Adaptability
Professionalism
Multitasking Ability
Empathy and Compassion
Basic IT Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Concierge position. Tailor your application to highlight relevant experience and skills that match what they are looking for.

Craft a Strong CV: Create a CV that showcases your customer service experience, communication skills, and any relevant qualifications. Use clear headings and bullet points to make it easy to read, and ensure it reflects your personality as an engaging and confident individual.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you have provided excellent service in previous roles, and explain why you would be a great fit for the Concierge position at Grace Court.

Complete the Online Application Form: When filling out the online application form, ensure all sections are completed accurately. Double-check for any spelling or grammatical errors, and make sure to include all requested information to avoid delays in the review process.

How to prepare for a job interview at Click To Hired

✨Show Your People Skills

As a Concierge, you'll be the first point of contact for visitors. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully interacted with people in previous roles, showcasing your ability to create a welcoming atmosphere.

✨Demonstrate Professionalism

Since the role requires a courteous reception service, it's essential to present yourself professionally. Dress appropriately for the interview and maintain a polite and respectful tone throughout your conversation. This will reflect your understanding of the role's expectations.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with difficult visitors or managing multiple tasks at once. Think of relevant scenarios from your past experiences and be ready to discuss how you approached them effectively.

✨Research the Company

Familiarise yourself with Sanders Senior Living and their values. Understanding their mission and the environment they provide will help you tailor your answers to align with their expectations. It also shows your genuine interest in the position and the company.

Concierge
Click To Hired
C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>