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For Companies At a Glance
- Tasks: Help clients onboard our software and solve their tech challenges daily.
- Company: Join an award-winning ERP SaaS provider transforming SME retail.
- Benefits: Enjoy hybrid working, a competitive salary, and a complete benefits package.
- Why this job: Be part of a dynamic team focused on customer success and innovative solutions.
- Qualifications: Experience in software, tech, or IT; training delivery and customer support skills preferred.
- Other info: Opportunity for travel to client sites and career growth in a thriving industry.
The predicted salary is between 44000 - 52000 £ per year.
Do you thrive on bringing software to life? Love solving real customer problems and making tech work for people? We're looking for enthusiastic, tech-savvy individuals with a passion for software, a flair for problem-solving, and great people skills. If you have experience in Software, Tech, or IT - and the right mindset - we'll train you on our product and help you succeed in a dynamic, customer-focused role.
Role at a glance:
- Location: Grantham, Lincolnshire Office - Hybrid Working + Travel to Client Sites as Required
- Salary: £55,000 - £65,000 Depending on Experience
- Benefits: Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More
- Type: Full Time, Permanent
Values / Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do
Company: Award-Winning ERP SaaS provider powering SME retail
Your Background / Skills:
- Training Delivery
- Customer Support
- Stakeholder Management
- ERP Experience
We focus on creating, implementing, and supporting business management solutions for businesses of all sizes.
Client Onboarding Manager- Implementation - SaaS Powering eCom. Hybrid employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding Manager- Implementation - SaaS Powering eCom. Hybrid
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and SaaS solutions. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industry, especially those who work in client onboarding or implementation roles. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships or delivered training in previous roles. This will showcase your relevant experience and problem-solving skills.
✨Tip Number 4
Research our company culture and values thoroughly. Being able to articulate how your personal values align with ours will make a strong impression during the interview process.
We think you need these skills to ace Client Onboarding Manager- Implementation - SaaS Powering eCom. Hybrid
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Client Onboarding Manager position. Tailor your application to highlight your relevant experience in software, tech, or IT.
Showcase Problem-Solving Skills: In your CV and cover letter, provide specific examples of how you've solved customer problems in previous roles. This will demonstrate your ability to thrive in a customer-focused environment.
Highlight Relevant Experience: Make sure to emphasise any experience you have with training delivery, customer support, and stakeholder management. Mention any ERP experience you possess, as this is particularly relevant to the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you're passionate about bringing software to life and how you align with their values of commitment and customer focus.
How to prepare for a job interview at Click To Hired
✨Show Your Passion for Tech
Make sure to express your enthusiasm for technology and software during the interview. Share specific examples of how you've solved customer problems using tech solutions, as this aligns perfectly with the company's focus on putting the customer at the heart of everything.
✨Demonstrate Problem-Solving Skills
Prepare to discuss past experiences where you successfully tackled challenges in a tech or software environment. Highlight your analytical thinking and how you approached these problems, as this role requires a flair for problem-solving.
✨Emphasise Customer Support Experience
Since the role is customer-focused, be ready to talk about your experience in customer support and training delivery. Provide examples of how you've helped clients understand and implement software solutions effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture, particularly their commitment to success and customer-centric approach. This will help you tailor your responses to show that you align with their mission and can contribute positively to their team.
