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For Companies At a Glance
- Tasks: Evaluate and negotiate casualty claims while providing top-notch customer service.
- Company: Join a dynamic team in Glasgow focused on delivering exceptional claims handling.
- Benefits: Enjoy a competitive salary, supportive work culture, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients navigate their claims with care and expertise.
- Qualifications: Previous claims handling experience is essential; strong communication skills are a must.
- Other info: This role offers a chance to develop your skills in a fast-paced environment.
The predicted salary is between 19200 - 28800 £ per year.
We are seeking on behalf of our client; a Claims Handler with a focus on Casualty Claims to join their team in Glasgow. The successful candidate will be responsible for accurately assessing and evaluating a range of claims, negotiating settlements, and providing exceptional customer service.
RESPONSIBILITIES
- Accurately assess a range of simple and complex claims and evaluate liability and quantum up to £25,000
- Identify and handle customer complaints effectively
- Negotiate settlement of claims and ensure high levels of customer care
- Engage with internal partners and clients to ensure fair and robust investigation of claim cases
- Participate in audits when required
QUALIFICATIONS
- Previous claim handling experience
Casualty Claims Handler employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of casualty claims that the company handles. Understanding the nuances of these claims will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your negotiation skills, as this role involves settling claims. Consider role-playing scenarios with a friend or using online resources to practice articulating your points clearly and confidently.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who work in claims handling. Attend local events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 4
Prepare for potential interview questions by thinking about how you would handle specific claims scenarios. Being able to discuss your thought process and decision-making will set you apart from other candidates.
We think you need these skills to ace Casualty Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling, particularly in casualty claims. Use specific examples to demonstrate your skills in assessing claims and negotiating settlements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your previous experience with claims handling and how it aligns with the responsibilities outlined in the job description.
Highlight Customer Service Skills: Since exceptional customer service is key for this role, emphasise any experience you have in dealing with customers, resolving complaints, and ensuring satisfaction in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Claims Handler.
How to prepare for a job interview at Click To Hired
✨Know Your Claims
Familiarise yourself with the types of casualty claims you might be handling. Be prepared to discuss your previous experience in claim assessment and negotiation, as this will demonstrate your expertise and understanding of the role.
✨Customer Service Focus
Since exceptional customer service is key for this position, think of examples where you've successfully managed customer complaints or provided outstanding service. This will show that you can handle challenging situations with ease.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Prepare to discuss how you would approach assessing a complex claim or negotiating a settlement. This will help showcase your problem-solving skills and decision-making process.
✨Engage with the Interviewers
Show enthusiasm and engage with the interviewers by asking insightful questions about the company culture and team dynamics. This not only demonstrates your interest in the role but also helps you assess if the company is the right fit for you.
