Business Centre Manager

Job DescriptionSupporting the Operations Manager of a UK wide business, this varied role will manage a business centre, ensuring customer service excellence is a priority and creating a working environment that attracts new business and retains existing clients. Commission will be paid on all new sales and renewals.We are looking for an outgoing, resourceful candidate, possibly from a background in retail, hospitality or similar, where juggling priorities alongside customer satisfaction are part of every day.The Centre Manager will be: Looking after existing clients by establishing and maintaining strong relationships and ensuring the delivery of high standards of customer serviceTaking responsibility for driving the sales, conducting tours for prospective clients, and promoting the centre and the company locally through business networking and generating business referrals.Increasing revenue opportunities through strong product sales and renewal negotiationsDriving and maximizing service revenue through up selling services to clientsManaging the monthly billing and client invoicing process, and work alongside the Finance Team to recover outstanding monies from clients in a timely mannerMonitoring, recording, analysing, and reporting on activities relating to occupancy, debt, and renewals with effective use of the CRMLine managing a…