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- Tasks: Assist customers and sales teams with technical queries about luxury bathroom products.
- Company: Join a thriving bespoke manufacturer of high-end bathrooms, known for quality and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team that values quality and customer satisfaction in luxury products.
- Qualifications: Strong knowledge of plumbing products and excellent communication skills are essential.
- Other info: Opportunity to work with a multimillion-pound company that values its employees.
The predicted salary is between 36000 - 60000 £ per year.
Role: Bathroom technical support – Slough About them: Our client is a bespoke manufacturer of high-end luxury bathrooms & tap manufacturer, with bespoke products that are renowned for their quality they have turned from a small family business to a multimillion-pound company. Due to the growth, they are seeking a Bathroom technical support to help resolve customer enquiries as well is internal support to the sales team on technical matters. The successful Bathroom technical support will be: Bathroom technical support will be responsible for helping both customers and internal staff with technical difficulties on plumbing related products such as Taps and sinks Bathroom technical support will be in charge of ensuring all customer issues are resolved with professional knowledge. Bathroom technical support will be leasing with other teams such as the sales team and external installers, making sure they understand how to resolve any issues that may come up Bathroom technical support will be having to use excel and Microsoft software's to log re occurring issues and how they were resolved Bathroom technical support is also in charge of talking to external plumbers ensuring that the high-end bathroom products are installed correctly. Providing a good brand image To be successful as the Bathroom technical support advisor you will need; Bathroom technical support will need to have excellent knowledge of taps, sinks, showers and gene…
Bathroom technical support - Slough employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bathroom technical support - Slough
✨Tip Number 1
Familiarise yourself with the specific products offered by the company. Understanding the features and benefits of their high-end taps and sinks will help you provide better support and demonstrate your expertise during interviews.
✨Tip Number 2
Brush up on your technical knowledge related to plumbing and bathroom installations. Being able to discuss common issues and solutions confidently will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the plumbing and bathroom industry. Engaging with plumbers and installers can give you insights into common challenges they face, which you can reference in your discussions with the hiring team.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Excel and other relevant software. Being able to log and analyse recurring issues effectively is crucial for this role, so be prepared to discuss your experience with these tools.
We think you need these skills to ace Bathroom technical support - Slough
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Bathroom Technical Support position. Highlight your relevant experience with plumbing products like taps and sinks.
Tailor Your CV: Customise your CV to reflect your technical knowledge and experience in customer support, particularly in plumbing-related products. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-end bathroom products and your ability to resolve technical issues. Mention any experience you have working with sales teams or external installers.
Showcase Relevant Skills: In your application, emphasise your proficiency with Microsoft software, especially Excel, as well as your communication skills. Provide examples of how you've successfully resolved technical issues in the past.
How to prepare for a job interview at Click To Hired
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of taps, sinks, and showers. Be prepared to discuss common plumbing issues and how to resolve them, as this will demonstrate your expertise and suitability for the role.
✨Familiarise Yourself with the Company
Research the company’s products and their unique selling points. Understanding their high-end luxury bathroom offerings will help you align your answers with their brand image during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of examples where you've resolved technical issues in the past, especially in a customer service context, to illustrate your ability to handle similar situations.
✨Demonstrate Team Collaboration Skills
Since the role involves liaising with sales teams and external installers, be ready to discuss your experience working in a team environment. Highlight any instances where you successfully collaborated to resolve issues or improve processes.
