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- Tasks: Support the 999 service by triaging patients over the phone.
- Company: Join a large ambulance service in The East Midlands, making a real difference.
- Benefits: Flexible shifts, advance rota booking, and comprehensive training provided.
- Why this job: Be part of a vital service, gain valuable experience, and help those in need.
- Qualifications: Must be a registered Nurse or Paramedic with 2 years post-qualification experience.
- Other info: Training starts on 28th July; must be available for full-time training.
The predicted salary is between 36000 - 60000 £ per year.
Connaught Resourcing are currently working with a large ambulance service in The East Midlands. We are looking for experienced Paramedics and RGNs with emergency or urgent care experience who are interested in working as Telephone Triage Clinicians to support the 999 service taking category 2 calls. You will be responsible for calling back patients and triaging them to ensure they are on the correct pathway.
In order to qualify for this role, you will need to meet the following criteria:
- Be a registered Nurse or Paramedic with a minimum of 2 years post qualification experience
- Have emergency or urgent care experience; primary care experience will be considered
- Telephone triage experience is desirable but not essential
- Be available to start training at the end of July
- Be able to travel to Nottingham or Lincoln as this position is an on-site role
- Be available to work a minimum of 30 hours per week
Training is due to start on 28th July and we will be looking for Clinicians to support the service for a minimum of 3 months. The service is 24/7. Our client is able to book a rota in advance, and based on current availability we can comfortably accommodate most requests including 12-hour shifts. You will need to be available for 2 weeks of full-time training. The training and mentoring is scheduled Monday - Friday 08.30-16.30.
999 Telephone Triage Clinician employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Telephone Triage Clinician
✨Tip Number 1
Make sure to highlight your emergency or urgent care experience during any conversations you have with us. This is crucial for the Telephone Triage Clinician role, and showcasing specific examples can really set you apart.
✨Tip Number 2
If you have any experience with telephone triage, be ready to discuss it in detail. Even if it's not essential, demonstrating your understanding of the process can show us that you're proactive and well-prepared for the role.
✨Tip Number 3
Be flexible with your availability, especially for the training period. Since the training starts on 28th July, showing that you can commit to this schedule will make you a more attractive candidate.
✨Tip Number 4
Familiarise yourself with the 999 service and its protocols. Understanding how the system works will not only help you in the role but also impress us during discussions about your suitability for the position.
We think you need these skills to ace 999 Telephone Triage Clinician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telephone Triage Clinician. Familiarise yourself with the job description and the skills required, especially the importance of triaging patients effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Paramedic or RGN, particularly any emergency or urgent care experience. If you have telephone triage experience, be sure to mention it, but also highlight transferable skills if you don't.
Tailor Your Application: Customise your application to reflect the specific requirements of the role. Use keywords from the job description to demonstrate that you meet the criteria, such as your availability for training and willingness to work 30 hours per week.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Click To Hired
✨Showcase Your Experience
Make sure to highlight your experience as a Paramedic or RGN, especially any emergency or urgent care roles you've held. Be prepared to discuss specific situations where you triaged patients or made critical decisions.
✨Understand the Role
Familiarise yourself with the responsibilities of a Telephone Triage Clinician. Research how the 999 service operates and be ready to explain how you would handle category 2 calls effectively.
✨Demonstrate Communication Skills
Since this role involves calling back patients, it's crucial to demonstrate your communication skills during the interview. Practice clear and empathetic responses to potential scenarios you might face in the role.
✨Be Flexible and Available
Emphasise your availability for the required training and shifts. Show that you are willing to accommodate the 24/7 nature of the service and can commit to the minimum hours needed.
