We are recruiting for an IT Engineer on contract to based at our client\'s site in Plymouth.
Responsibilities
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract
- Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract
- Effective Management of disposals that go through their Hub as per contract
- Triage and perform hardware repairs of in Warranty kit\' and liaise with vendors for parts and returns as per contract
- Locker replenishments where appropriate as per contract
- Highlight potential issues with service/potential service improvements to their Team Leader
- Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter\'s own
Qualifications / Requirements
- Must be able to achieve SC clearance
