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- Tasks: Join a team to troubleshoot and support HPC systems, ensuring top-notch service delivery.
- Company: Work with a prestigious client in Exeter, known for cutting-edge technology solutions.
- Benefits: Receive comprehensive training, mentoring, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, tackling exciting challenges in high-performance computing.
- Qualifications: 3+ years in IT support, strong Linux knowledge, and excellent communication skills required.
- Other info: Flexibility to travel and a proactive mindset are essential for success.
The predicted salary is between 36000 - 60000 £ per year.
Our Exeter based client is looking for a senior resident engineer/linux system administrator to join them to provide troubleshooting and remediation of onsite hardware for an HPC (High Performance Computing) system for a prestigious UK customer located in the Exeter area.
As a senior engineer, you will be working as part of a dedicated team to deliver reactive support, ensuring compliance with the SLAs (Service Level Agreement) associated with the contract. All necessary product training will be provided along with mentoring from colleagues within the site team to enable the successful candidate to provide the level of support required.
The tasks will include (but not limited to):
- Carry out advanced troubleshooting and analysis of failed HPC system components.
- Produce accurate documented remediation action plans and technical records.
- Work as part of a dedicated team to deliver support on advanced HPC hardware and software technologies.
- Maintain meticulous records of planned maintenance actions and outcomes within case management systems.
- Ensure compliance with customer rules for change management controls.
- Provide a professional and positive approach to the customer in the execution of all duties.
- Follow technical escalation procedures to ensure critical issues receive maximum focus.
Required skills and attributes:
- A minimum of 3 years of experience in IT maintenance and support.
- An in-depth working knowledge of Linux and experience of hardware repairs are mandatory requirements.
- Previous System Administration and/or software troubleshooting experience would be an advantage.
- Possess an analytical approach to problem solving and be fully committed to drive issues to conclusion.
- Excellent communication skills, both written and verbal are required.
- The candidate should be flexible and be able to travel when required.
Successful candidate attributes:
- High competency with server operation and maintenance.
- Confident, collaborative working style with exceptional customer service skills and ability to communicate effectively at all levels.
- Highly organised with the ability to work in a fast-paced, structured manner to meet tight deadlines.
- Proactive approach to work activities & support of colleagues.
- Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership.
- Knowledge of Datacentre environments and infrastructure.
Linux System Administrator (Exeter) employer: Click Recruitment
Contact Detail:
Click Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Linux System Administrator (Exeter)
✨Tip Number 1
Familiarise yourself with the specific HPC systems and technologies mentioned in the job description. Understanding the nuances of these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Linux System Administrators, especially those who have experience in HPC environments. Engaging with professionals in the field can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for technical interviews by brushing up on advanced troubleshooting techniques and common issues faced in HPC systems. Being able to discuss real-world scenarios will showcase your problem-solving skills effectively.
✨Tip Number 4
Demonstrate your customer service skills during the interview process. Since the role involves direct interaction with clients, showcasing your ability to communicate effectively and maintain professionalism will set you apart from other candidates.
We think you need these skills to ace Linux System Administrator (Exeter)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Linux system administration and hardware repairs. Include specific examples of troubleshooting and support you've provided in previous roles, especially in high-performance computing environments.
Craft a Strong Cover Letter: In your cover letter, emphasise your analytical problem-solving skills and your commitment to customer service. Mention your ability to work collaboratively within a team and provide examples of how you've successfully managed tight deadlines in the past.
Highlight Relevant Experience: Clearly outline your relevant experience in IT maintenance and support, particularly any roles that involved advanced troubleshooting or working with HPC systems. Use bullet points for clarity and impact.
Showcase Communication Skills: Since excellent communication skills are essential for this role, consider including a section in your application that demonstrates your written and verbal communication abilities. This could be through examples of documentation you've produced or presentations you've delivered.
How to prepare for a job interview at Click Recruitment
✨Showcase Your Linux Expertise
Make sure to highlight your in-depth knowledge of Linux during the interview. Be prepared to discuss specific experiences where you successfully troubleshot Linux systems or performed hardware repairs, as this is a mandatory requirement for the role.
✨Demonstrate Problem-Solving Skills
Prepare examples that showcase your analytical approach to problem-solving. Discuss situations where you identified issues and drove them to resolution, especially in high-pressure environments like HPC systems.
✨Communicate Effectively
Since excellent communication skills are essential, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in a way that non-technical stakeholders can understand, demonstrating your ability to communicate at all levels.
✨Emphasise Team Collaboration
Highlight your experience working in teams, especially in support roles. Share examples of how you collaborated with colleagues to deliver exceptional customer service and how you contributed to a positive team environment.
