At a Glance
- Tasks: Manage IT services and lead Scrum teams to deliver top-notch projects.
- Company: Established client in Sheffield with a focus on innovation and teamwork.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team with a strong emphasis on continuous improvement.
- Why this job: Be a key player in driving agile practices and improving service delivery.
- Qualifications: Experience in IT Service Management and Scrum methodologies required.
The predicted salary is between 36000 - 60000 £ per year.
Our well established client has an excellent permanent opportunity based in Sheffield. This is a hybrid opportunity with the need to be on-site 2 days per week. This role will be one of two Service Managers responsible for certain work packages and will be a 50/50 split between Service Management & Scrum mastery.
Core skills and experience:
- You should have a solid background in traditional IT Service Management (ITSM).
- Service Delivery: Oversee daily operation of IT services.
- Manage incidents, problems, changes, and service performance.
- Maintain service reporting.
- Coordinate with technical teams, vendors, and stakeholders.
- Ensure compliance with ITIL processes and governance.
- Change Management: Have the ability to act as the SCRUM Master.
- Facilitate Scrum ceremonies.
- Remove blockers & issues for the development team.
- Coach teams in agile principles.
- Support the Head of Applications with backlog refinement – For future sprints.
- Promote continuous improvement and team self-organisation.
Service Manager / SCRUM Master in Sheffield employer: Click Recruiting
Join a forward-thinking organisation in Sheffield that values innovation and collaboration, offering a hybrid work model that promotes work-life balance. As a Service Manager/Scrum Master, you'll thrive in a supportive culture that prioritises employee growth through continuous learning opportunities and agile practices. With a commitment to excellence in IT service management, this company fosters an environment where your contributions are recognised and rewarded, making it an ideal place for those seeking meaningful and impactful work.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager / SCRUM Master in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Click Recruiting values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Click Recruiting might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Click Recruiting!
✨Direct Apply to Click Recruiting
Let's not forget to apply directly through the Click Recruiting website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Service Manager / SCRUM Master in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Click Recruiting.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Click Recruiting. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Click Recruiting
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
