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For Companies At a Glance
- Tasks: Manage IT services and lead Scrum teams to deliver top-notch projects.
- Company: Established client in Sheffield with a focus on innovation and teamwork.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be a key player in driving agile practices and improving service delivery.
- Qualifications: Experience in IT Service Management and Scrum methodologies required.
- Other info: Join a dynamic team with a strong emphasis on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Our well established client has an excellent permanent opportunity based in Sheffield. This is a hybrid opportunity with the need to be on-site 2 days per week. This role will be one of two Service Managers responsible for certain work packages and will be a 50/50 split between Service Management & Scrum mastery.
Core skills and experience:
- You should have a solid background in traditional IT Service Management (ITSM).
- Service Delivery: Oversee daily operation of IT services.
- Manage incidents, problems, changes, and service performance.
- Maintain service reporting.
- Coordinate with technical teams, vendors, and stakeholders.
- Ensure compliance with ITIL processes and governance.
- Change Management: Have the ability to act as the SCRUM Master.
- Facilitate Scrum ceremonies.
- Remove blockers & issues for the development team.
- Coach teams in agile principles.
- Support the Head of Applications with backlog refinement – For future sprints.
- Promote continuous improvement and team self-organisation.
Service Manager/Scrum Master in Sheffield employer: Click Recruiting
Contact Detail:
Click Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager/Scrum Master in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in IT Service Management or Agile environments. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by brushing up on your Scrum and ITSM knowledge. We recommend practising common interview questions and scenarios related to service delivery and agile principles. The more confident you are, the better you'll perform!
✨Tip Number 3
Showcase your experience with real-life examples. When discussing your background, highlight specific situations where you managed incidents or facilitated Scrum ceremonies. This will help potential employers see how you can add value to their team.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Service Manager/Scrum Master in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management and Scrum mastery. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Manager/Scrum Master role. We love seeing your personality come through, so let us know what excites you about this opportunity.
Showcase Your Agile Experience: Since this role involves coaching teams in agile principles, make sure to highlight any relevant experience you have. We’re keen to see how you’ve facilitated Scrum ceremonies or removed blockers for development teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and ready to take the next step!
How to prepare for a job interview at Click Recruiting
✨Know Your ITSM Inside Out
Make sure you brush up on your IT Service Management knowledge. Be ready to discuss how you've overseen daily operations, managed incidents, and ensured compliance with ITIL processes. Having specific examples from your past experience will show that you’re not just familiar with the concepts but have successfully applied them.
✨Scrum Master Skills on Display
Prepare to talk about your experience as a Scrum Master. Think of situations where you facilitated Scrum ceremonies or removed blockers for your team. It’s important to demonstrate your ability to coach teams in agile principles and promote continuous improvement, so have some success stories ready to share.
✨Communication is Key
Since this role involves coordinating with technical teams, vendors, and stakeholders, practice articulating your thoughts clearly. You might be asked how you handle communication in challenging situations, so think of examples where your communication skills made a difference in service delivery.
✨Show Your Passion for Continuous Improvement
Employers love candidates who are committed to growth. Be prepared to discuss how you’ve promoted self-organisation within teams and contributed to their development. Share any initiatives you’ve led that resulted in improved service performance or team dynamics.
