At a Glance
- Tasks: Lead IT Service Transition across major projects and ensure smooth service handover.
- Company: Join a large, regulated organisation with a focus on innovation.
- Benefits: Competitive salary, hybrid working, and excellent benefits package.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact in shaping IT Service Transition processes.
- Qualifications: Proven Service Transition experience and strong stakeholder management skills.
The predicted salary is between 42525 - 51975 £ per year.
IT Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office) | £57,000-£60,700 + benefits | ASAP start
We're looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation.
This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation.
The role
- Lead Service Transition across multiple projects and programmes.
- Own service acceptance, go-live readiness and handover into support.
- Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.
- Identify and manage transition risks, issues and dependencies.
- Lead Go-Live Readiness and Acceptance into Service checkpoints.
- Ensure documentation, knowledge transfer and support arrangements are in place.
- Help improve and mature Service Transition processes and governance.
To apply you should have the following
- Strong, proven Service Transition experience - not purely BAU Service Management.
- Excellent stakeholder management and communication skills.
- Experience managing complex, cross-functional IT transitions.
- Strong understanding of ITIL / ITSM environments.
- ITIL Foundation required; Practitioner or higher desirable.
- Experience of managed service implementations would be highly beneficial.
- A pragmatic, collaborative approach with the confidence to challenge and improve.
This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function.
- 24 month fixed term contract (FTC)
- Hybrid working (min two days Manchester City Centre office)
- 35 hour working week + other excellent benefits
Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.
- 2 stage interview process - MS Teams & F2F in Manchester
- #J-18808-Ljbffr
IT Service Transition Lead in Trafford employer: Click Digital
Click Digital is an exceptional employer that values innovation and collaboration, providing a dynamic work environment in Sheffield. With a strong focus on employee growth, we offer opportunities for professional development in IT service management and Agile methodologies, all while enjoying the flexibility of a hybrid working model. Join us to be part of a forward-thinking team dedicated to enhancing higher education through technology.
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Transition Lead in Trafford
✨Get Involved in Tech Meetups
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✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Click Digital that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Service Transition Lead in Trafford
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Click Digital, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Click Digital can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Click Digital will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Click Digital
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Click Digital. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Click Digital.
