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- Tasks: Join our team to process payroll transactions and support HR administration.
- Company: Be part of a leading Aerospace organisation in Broughton, shaping the future of flight.
- Benefits: Enjoy a hybrid work model with 3 days on-site and 2 days remote, plus great corporate perks.
- Why this job: Gain valuable experience in payroll and HR while working in a dynamic, supportive environment.
- Qualifications: Customer-focused, team player with strong problem-solving skills and a proactive attitude required.
- Other info: This role is an umbrella contract, inside IR35.
We are recruiting for a Reward Operations Advisor for a leading Aerospace organisation based in Broughton. The first 4 weeks will be on site, it will then be 3 days a week on site, 2 days WFH.
To work as part of a payroll support and HR Administration team responsible for processing a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via email on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish and to also produce important HR correspondence for internal and external stakeholders, including employment references, Solicitor’s reports and mortgage/rental operations.
Key Accountabilities- Process Payroll related transactions from internal stakeholders, such as:
- Detached Duty
- Standby
- On Call
- Onetime payment submissions
- Memberships
- Loans
- PASS scheme
- Working Party Subsistence
- P45 / New Starter Declarations
- Settlement Agreements
- Court Orders
- Overtime
- Shift Changes
- Sickness
- Phased Return to Work
- Time Savings Accounts
- Salary Offset
- Complete transactions in relation to all HR administration activities, for example references and solicitors’ letters
- Provide first level support to all clients on the flexible benefits platform.
- Maintain e-pay tool and provide first line of support when dealing with stakeholder queries
- Produce documents through mail merge for internal mail shots and divisional correspondence
- Manage all aspects of the relationship with the external e-payslip provider
- Customer focused and results orientated, with a logical approach to completing tasks
- Be able to work using your own initiative and develop effective solutions to problems
- Must be a team player and proactively assist other team members when needed
- Have a strong ‘personal branding’ and demonstrate a ‘can-do’ attitude in all areas
- Ability to work under pressure to agreed deadlines
- Work with minimum supervision, self-motivated
- Excellent interpersonal skills, be well organised and have a flexible approach
- Committed to support continuous improvements
This is an umbrella contract, the role is Inside IR35.
Rewards Operations Advisor employer: Click Digital
Contact Detail:
Click Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rewards Operations Advisor
✨Tip Number 1
Familiarise yourself with payroll processes and HR administration. Understanding the specific transactions mentioned in the job description, like Detached Duty and On Call payments, will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Showcase your customer service skills. Since the role involves providing support to UK-based colleagues, prepare examples of how you've successfully handled customer queries or resolved issues in previous roles.
✨Tip Number 3
Highlight your ability to work under pressure. Be ready to discuss situations where you've met tight deadlines or managed multiple tasks simultaneously, as this is crucial for the fast-paced environment of payroll operations.
✨Tip Number 4
Demonstrate your team player mentality. Prepare to share experiences where you've collaborated with others to achieve a common goal, as teamwork is essential in the HR Administration team.
We think you need these skills to ace Rewards Operations Advisor
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Rewards Operations Advisor position. Make sure you understand the key accountabilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in payroll processing, HR administration, or customer support. Use specific examples to demonstrate how your background aligns with the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to highlight your interpersonal skills, ability to work under pressure, and customer-focused approach. These qualities are essential for the role, so provide examples of how you've demonstrated them in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Tailor it to reflect your understanding of the aerospace industry and the specific challenges faced in payroll operations.
How to prepare for a job interview at Click Digital
✨Understand the Payroll Process
Make sure you have a solid grasp of payroll processes and transactions. Familiarise yourself with terms like Detached Duty, On Call payments, and P45 declarations. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
As this role involves providing support to colleagues, be prepared to discuss your customer service experience. Share examples of how you've effectively resolved issues or provided assistance in previous roles, highlighting your ability to maintain a positive attitude under pressure.
✨Demonstrate Teamwork and Initiative
The job requires being a team player while also working independently. Prepare to discuss situations where you've successfully collaborated with others and instances where you've taken the initiative to solve problems or improve processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle payroll-related challenges. Think of specific examples from your past experiences that showcase your logical approach and results-oriented mindset.
