At a Glance
- Tasks: Lead IT service transitions and ensure smooth go-live operations across multiple projects.
- Company: Join a dynamic enterprise-level team in Manchester with a hybrid work model.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Make a real impact by driving successful IT service transitions and improving processes.
- Qualifications: Strong IT Service Transition experience and ITIL certification required.
The predicted salary is between 50000 - 65000 £ per year.
Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office) An experienced Service Transition Lead is required to join an Enterprise Level team and play a key role in ensuring new and changed IT services are successfully transitioned into live operation. *You must have strong IT Tech Service Transition experience to apply* Successful candidate will be working across a varied portfolio of projects, partnering with delivery teams, Service Owners and stakeholders to drive service readiness, manage go-live activities and ensure services are fully supported from day one.
The
Role: Lead end-to-end service transition activities across multiple Enterprise level projects.
Assess service readiness and manage Service Acceptance.
Chair Go-Live Readiness meetings and coordinate successful handovers.
Work closely with Project Managers, Service Owners and operational teams.
Identify and manage transition risks, issues and dependencies.
Drive continuous improvement across Service Transition processes.
To apply you should have the following skills and experience: Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery.
Strong knowledge of ITIL (be certified) and ITSM best practice.
Excellent stakeholder management and communication skills.
Experience managing complex transitions across multiple teams.
PRINCE...
IT Service Transition Manager employer: Click Digital
Click Digital is an exceptional employer that values innovation and collaboration, providing a dynamic work environment in Sheffield. With a strong focus on employee growth, we offer opportunities for professional development in IT service management and Agile methodologies, all while enjoying the flexibility of a hybrid working model. Join us to be part of a forward-thinking team dedicated to enhancing higher education through technology.
