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- Tasks: Manage IT tickets, stock, and hardware repairs for a government organisation.
- Company: Join a reputable government organisation in Bristol with a focus on IT services.
- Benefits: Competitive pay, contract work, and the chance to enhance your skills.
- Why this job: Be part of a vital team ensuring smooth IT operations and service improvements.
- Qualifications: SC clearance and experience in IT support or engineering.
- Other info: Opportunity to work in a dynamic environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for an SC Cleared IT Engineer to be based in Bristol on contract working for a Government organisation.
- Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract.
- Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
- Effective Management of disposals that go through their Hub as per contract.
- Triage and perform hardware repairs of in Warranty kit and liaise with vendors for parts and returns as per contract.
- Locker replenishments where appropriate as per contract.
- Highlight potential issues with service/potential service improvements to their Team Leader.
- Follow any agreed processes and procedures either from the Authority (site regulations etc) or our client's own.
SC Cleared IT Engineer in Gloucester employer: Click Digital
Contact Detail:
Click Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared IT Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in government roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Get your hands dirty with practical experience. If you can, volunteer for projects or take on freelance gigs that align with SC clearance requirements. It shows initiative and gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical skills and understanding the specific needs of the role. Be ready to discuss how you can manage ticket queues and handle hardware repairs effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers looking for SC Cleared IT Engineers.
We think you need these skills to ace SC Cleared IT Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SC Cleared IT Engineer role. Highlight relevant experience, especially in ticket management and hardware repairs, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter should tell us why you want to work with us and how your skills align with the job description. Be specific about your experience with asset management and service improvements to catch our eye!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled issues in previous roles. We love candidates who can highlight potential service improvements and demonstrate effective call management.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Click Digital
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to IT engineering, especially around ticket management and hardware repairs. Familiarise yourself with the specific tools and processes mentioned in the job description, as this will show that you're serious about the role.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've handled challenging situations in previous roles. Think of examples where you triaged issues or improved service levels. This will help the interviewers see your practical experience and how you can contribute to their team.
✨Understand the Environment
Since this role is with a Government organisation, it’s crucial to understand the importance of compliance and security. Brush up on SC clearance requirements and be ready to discuss how you would handle sensitive information responsibly.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, the specific challenges they face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
