This is an opportunity to join a friendly fast-paced team environment predominantly serving repeat customers that have long standing relationships with us. The main role is answering the telephone and order processing, but there may be opportunities to utilise other skills you have. We are looking for candidates that thrive on customer satisfaction and have a desire to learn and share our large, diverse product range so they become truly appreciated by our customers.
Key Performance Indicators: Response time to answering the phone and responding to emails, customer satisfaction, accuracy in recording, processing and tracking order data.
Key skills required are: excellent telephone sales skills and the ability to build a great rapport with customers. Customer focused and able to work with others as part of a close team.
Other requirements include: being able to commute to our office in Exeter. This role is solely office based. Passionate about sales, have a customer-centric approach and a ‘can do’ attitude. Confident and professional in dealing with incoming sales and making outbound new business calls, with a great telephone manner.
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Canteen
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Discounted or free food
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Free parking
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On-site parking
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Sick pay, Salary: c.£28,000 per annum (pro rata to hours)
Hours: to be discussed.
Benefits: Parking, kitchen facilities, free tea and coffee, lunch provided, 23 days holiday + bank holidays (pro rata) and Company Sick Pay. Six-month probation period applies
About working for us: We are a family run business – established in 1975 – we are about to celebrate our 50th Anniversary in 2025. We have an amazing and growing team of c.30 employees. We are a motivated team with a strong Christian ethos which creates a positive working environment. Our vision is to be the supplier of choice to those who care for others by enhancing care and well-being through reliable products, exceptional service and positive interactions with our knowledgeable team., * Canteen
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Discounted or free food
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Free parking
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On-site parking
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Sick pay
Schedule:
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Day shift
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Monday to Friday
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No weekends
If you are interested in this role and would like further details please contact our Service Manager, Michaela Shiret on michaela@clhgroup.co.uk before 15th November 2024
Job Types: Full-time, Part-time
Contact Detail:
CLH Group Ltd Recruiting Team
michaela@clhgroup.co.uk
